jerseyjoe Posted October 20, 2005 Share Posted October 20, 2005 Last night and this morning I tested the cart (www.vikolya.com) and it was processing orders fine. Test orders went through without a hitch. Then I went away for a few hours. I returned to a blinking red light on my answering machine and a series of unhappy messages from my client that the "we can't ship to your country" error message is back. I changed nothing after the successful tests. I can find nothing that the client changed. But as soon as you reach the Address screen and click on "continue" that error comes up. Yet the adress is unchanged from when it worked. Anyone with a clue? I'm totally like, man, can ya dig it, clueless. Quote Link to comment Share on other sites More sharing options...
Guest theorbo Posted October 20, 2005 Share Posted October 20, 2005 Off the wall thought.... did you check with your webhost to see if THEY changed or "upgraded" something? Like apache, php, mySQL, etc.? Quote Link to comment Share on other sites More sharing options...
jerseyjoe Posted October 20, 2005 Author Share Posted October 20, 2005 (whisper . . . shhhh . . . I *am* the host.) In another thread, where someone said they too are having the "can't ship to your country" problem, they said it is not a UPS issue. That inspired me to test that claim. Guess what? It's a UPS issue-. When I turn off UPS, I can ship; back on again, I can't. Were this a criminal trial, a jury would vote "guilty" from their seats in the courtroom. Now, how to fix it? Ahah? Aha-ha-HA! Suddenly I'm not such a clever guy after all. I know nothing. I am worthless. I am the dung on the heel of a camel. I have less credibility than a certain politician's excuses to make war. We need a genius. Maybe some 10-year-old will tell us. Speak up, kid. Quote Link to comment Share on other sites More sharing options...
Guest theorbo Posted October 20, 2005 Share Posted October 20, 2005 Well, if nothing else, jjoe, you are at least original and funny. I'm sorry I have no other help for you.... it's really convenient to have a webhost to blame things on and ask for help, and so on, but you don't even have that option. It's odd that UPS is such a problem for some folks. I haven't run into the situation, because from where I am, the only real option for shipping is USPS. Good thing I guess.... Hope someone with more little grey cells than I have comes along to help you out soon! Quote Link to comment Share on other sites More sharing options...
Guest teddy Posted October 30, 2005 Share Posted October 30, 2005 You need to have weights entered for the products if you do not. This is the problem I was having. UPS cannot calculate unless it knows the weight. Quote Link to comment Share on other sites More sharing options...
jerseyjoe Posted October 30, 2005 Author Share Posted October 30, 2005 In fact, that is the cure for the "can't ship" problem. And it points up, again, the need for a set of comprehensive, coherent docs for CC if it is to be the serious product it is otherwise able to be. Joe Quote Link to comment Share on other sites More sharing options...
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