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Errors, Need Help!!


Guest Anna

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Hello. I searched forums for this and I am clueless. My products will not add to the shopping cart and when I view my cart I get this error: Warning: Invalid argument supplied for foreach() in /cart/includes/content/cart.inc.php on line 353. How can I fix my problems? I am new to this installing a shopping cart/store. Thank you.

Also, my users can register but do not see register confirmation screen and can not log in. Any suggestions?

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Guest chantesse

We regularly get reports of customers not being able to add to basket.

I think we are hearing about it more when customer wants to order a specialist item and is motivated to email or call us.

Anyway yesterday I had a phone call from a customer reporting they could not add to basket. So I logged in as a test customer myself and tried adding an item to basket about one hour after that customer called. It showed one item there but total amount 0.00 !

Then when did View Basket I got this error:

Warning: Invalid argument supplied for foreach() in /home/sites/www.chantesse.co.uk/retail-online-shop/public_html/includes/content/cart.inc.php on line 346

Was not able to fix it until I had 1. deleted all cookies and 2. Logged out as a customer then tried guest mode.

Another thing I noticed was that the store was responding slowly with bad pages appearing and disconnections - all Host issues as other web sites were working fine.

I suspect that the cookie and or session got corrupted somehow due possibly to my Hosting service having temporary performance issues, and once broken only deleting the cookie and restarting a session could fix it.

This sort of thing has been happening in perhaps 1 or 2 percent of our customer experiences. I don't expect an instant fix but some method of either diagnosing why this happens or a really user-friendly way of resetting the session would be welcome!

The absolute heart & soul of Cubecart is the reliability of the Shopping cart. We need a sort of ECU (like you have in your car's engine management system) that will log such issues internally, pointing the way to A FIX!

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