Guest Renier Retail Posted July 12, 2008 Share Posted July 12, 2008 I recently bought a new dedicated SSL from godaddy.com and for some reason my store wont forward right on the secured pages. my store is: www.caraudiocraze.com EDIT: I changed my settings right now back to the old SSL so it doesnt affect business until i get this figured out. It would display an "Page redirect error" and my ssl configurations are as follows: rel root path: / absolute url: https://www.caraudiocraze.com what am i doing wrong!? thanks! Quote Link to comment Share on other sites More sharing options...
Ausy Posted July 12, 2008 Share Posted July 12, 2008 Configuration looks OK. Could be to do with Htaccess file if you use seo, re create the the file after changing to the new ssl, make sure you backup before any changes. Quote Link to comment Share on other sites More sharing options...
Guest Brivtech Posted July 12, 2008 Share Posted July 12, 2008 Ausy is right, the settings look fine. Only 2 things I can think of here, as otherwise it should be working... 1. The SSL certificate hasn't finished being set up. It can take up to 72 hours to finalise SSL settings their end. In reality, it's just a couple of hours, but there is the potential for delay before the SSL works with the internet. 2. is your HTTPS root path okay? It should take the format of something like: /home/content/c/a/r/caraudiocrazeloginname/html 3. (Yes, I know I said 2) Is the SSL certificate you're using to replace one you already had from somewhere else? If so, has the old one been suitably deactivated within your server's setup? Quote Link to comment Share on other sites More sharing options...
Guest Renier Retail Posted July 12, 2008 Share Posted July 12, 2008 Ausy is right, the settings look fine. Only 2 things I can think of here, as otherwise it should be working... 1. The SSL certificate hasn't finished being set up. It can take up to 72 hours to finalise SSL settings their end. In reality, it's just a couple of hours, but there is the potential for delay before the SSL works with the internet. 2. is your HTTPS root path okay? It should take the format of something like: /home/content/c/a/r/caraudiocrazeloginname/html 3. (Yes, I know I said 2) Is the SSL certificate you're using to replace one you already had from somewhere else? If so, has the old one been suitably deactivated within your server's setup? I figured if it wasnt set up fully then it wouldnt go to my website when i just add the s in the web address, right? I dont know that the HTTPS root path is.... And no it was a fresh SSL Cert, i had a shared one before through my web host. Ausy is right, the settings look fine. Only 2 things I can think of here, as otherwise it should be working... 1. The SSL certificate hasn't finished being set up. It can take up to 72 hours to finalise SSL settings their end. In reality, it's just a couple of hours, but there is the potential for delay before the SSL works with the internet. 2. is your HTTPSA root path okay? It should take the format of something like: /home/content/c/a/r/caraudiocrazeloginname/html 3. (Yes, I know I said 2) Is the SSL certificate you're using to replace one you already had from somewhere else? If so, has the old one been suitably deactivated within your server's setup? Upon further review, it says my root path is: /mnt/w1008/d30/s46/b02b0c6e/www/caraudiocraze.com That look right? I have to change it in global.inc.php right? Quote Link to comment Share on other sites More sharing options...
Guest Brivtech Posted July 12, 2008 Share Posted July 12, 2008 It looks okay, without seeing the correct SSL applied to the site, it's a bit hard to figure why it isn't working. Quote Link to comment Share on other sites More sharing options...
Guest hennaboy Posted July 12, 2008 Share Posted July 12, 2008 With Godaddy you get issued a intermediate certificate. This has to be setup on the server as per their instructions otherwise you will get errors. Id double check that the intermediate and actual cert is setup correctly. It will work to a certain extent if it isnt setup correctly.....i know that from setting up my own cert from godaddy. Quote Link to comment Share on other sites More sharing options...
Guest Renier Retail Posted July 13, 2008 Share Posted July 13, 2008 With Godaddy you get issued a intermediate certificate. This has to be setup on the server as per their instructions otherwise you will get errors. Id double check that the intermediate and actual cert is setup correctly. It will work to a certain extent if it isnt setup correctly.....i know that from setting up my own cert from godaddy. Yes i did setup my intermediate and regular CRTs properly.. thats why im lost and it works if it just add an s to the web address that im at. What else can i supply you brainiacs to try and diagnose this? Quote Link to comment Share on other sites More sharing options...
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