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Product Options not working after database restore - HELP!


Guest benfrain.com

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Guest benfrain.com

Typically my support has just run out or I could ask official support about this :homestar: Hopefully someone can still point me in the right direction...

Here is the store in question: www.chicubes.co.uk

I recently had to restore this site/sql database after the webhost was hacked.

Although everything seemed to be working fine, product options, when selected, don't get added to the cart.

I have tried deleting all the options and remaking them, but it doesn't seem to make a difference. Does anyone know what could be causing this?

You can see the problem in action by browsing to 'Chicubes' on the left, viewing the 'Small Chicube' product and adding it to the basket (Blue is an option selected by default that should add £60 to the value).

Help me Obi Wan, you're my only hope.

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  • 2 weeks later...
Guest foto-time

Hi have a simular problem - how did u fix it?

cheers

Neil

LOL - I stumped up for support who promptly told me what the problem is - sorted now, including the cost of green :whistle:
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Guest benfrain.com

Check your skins/{skin name}/styleTemplates/content/viewProd.tpl and find:

<select name="productOptions[]">




Replace with:


<select name="productOptions[{VAL_OPTION_ID}]">

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