Guest Posted October 4, 2008 Share Posted October 4, 2008 I have been receiving emails from customers stating that they are not able to place orders that they are receiving the following error message: Sorry, The total weight of your order it too high. Please contact us to see if we can make an alternative arrangement or reduce the amount of items in your basket. I have not changed anything on my cart especially in the shipping area. I have the shipping set by weight. I do not know anything about tech stuff on here to fix anything. This recently started, like in the last few days. I have had no prior problems with this until now. Anyone know what to do or can help me please???? Anyone?? Quote Link to comment Share on other sites More sharing options...
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