Guest larked Posted February 26, 2009 Share Posted February 26, 2009 I am using Hostgator and Cubecart 3 runs fine but I am having trouble installing Cubecart 4. The setup process seems to go ok, steps 1 through 5 and the frontend works but when I try to access the admin/backend I get this: Warning: main(admin/sources/login.inc.php) [function.main]: failed to open stream: No such file or directory in /home/me/public_html/mydomain/shop/admin_enc_ion.php on line 621 Fatal error: main() [function.require]: Failed opening required 'admin/sources/login.inc.php' (include_path='.:/usr/lib/php:/usr/local/lib/php') in /home/me/public_html/mydomain/shop/admin_enc_ion.php on line 621 Anyone know what is happening and what to do? Thanks. Quote Link to comment Share on other sites More sharing options...
Robsta Posted February 26, 2009 Share Posted February 26, 2009 Is Ioncube installed correctly? did you try the compatability tool before upgrading? Quote Link to comment Share on other sites More sharing options...
Guest larked Posted February 27, 2009 Share Posted February 27, 2009 Thanks for replying No, I didn't try the compatibility tool but I am using Hostgator which is one of the reccommended "100 %" compatible hosts. This is a fresh install (not an upgrade) using a trial licence. Don't know if Ioncube is installed correctly - it is there but I don't know what it does or how to check it. Thanks Quote Link to comment Share on other sites More sharing options...
Robsta Posted February 27, 2009 Share Posted February 27, 2009 You may have selected Ioncube as the encoding option rather than Zend during the installation... the latter being the one installed on the server making it compatible. Try the compatability test. Quote Link to comment Share on other sites More sharing options...
Guest larked Posted February 28, 2009 Share Posted February 28, 2009 Compatibility test says all is okay Quote Link to comment Share on other sites More sharing options...
Guest larked Posted March 2, 2009 Share Posted March 2, 2009 where should the admin folder be? mydomain/shop/admin or mydaomain/shop/cache/admin ? Can anyone explain what appears to be happening and advise what I could check for? Quote Link to comment Share on other sites More sharing options...
Ausy Posted March 2, 2009 Share Posted March 2, 2009 Your admin folder should mydomain/shop/admin. You may be missing some files, re upload the admin folder. You can also change to using zend optimiser by changing it in the includes/global.inc file. The line where it says $glob['encoder'] = 'ioncube'; change it to $glob['encoder'] = 'zend'; Quote Link to comment Share on other sites More sharing options...
Guest larked Posted March 2, 2009 Share Posted March 2, 2009 Thanks Ausy I tried installing it twice, ie deleting all and uploading new and each time it wouldn't work. The admin folder was in the cache folder. I have now uploaded the admin folder into the shop's root and now it's working. Did I miss something in the installation instrucions? Now I guess I'll have to raise a sales ticket as I only have 20 days left for my trial. Thanks again! Quote Link to comment Share on other sites More sharing options...
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