Jump to content

Major Issue with Cube Cart 4.3.1 - Less than half the checkouts excep


Recommended Posts

Major issue going on with our site! http://www.pittsburghfallenhereos.com

Out 5,000 customers trying to check out only 1,500 made it through. event though their address, zip and state are correct they get the following error.


ERROR - 10001

Unfortunately there are no suitable shipping methods availabe for your order. This is either because the total weight of your order is too high or we cannot ship to your country Please contact a member of our stafrf for any further inquires.


Our shipping is UPS. There is only one product we are selling and we know we can go anywhere in the US. This is for charity and was a huge event accross the US. If anyone can help us please we need this right away. This is for Police Officers Families after three were gunned down here in Pittsburgh and already we have lost almost 3,000 orders because of this error.



Link to comment
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.

Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

  • Create New...