Guest KatGirl Posted August 1, 2011 Share Posted August 1, 2011 Do we have a time frame on when we can expect the next version update that includes tweaks and bug fixes? Ta Kate Quote Link to comment Share on other sites More sharing options...
Guest KatGirl Posted August 17, 2011 Share Posted August 17, 2011 Haven't got any feedback on this. Do we have some rough idea when a bug fix or update will be available? Thanks! Quote Link to comment Share on other sites More sharing options...
dcmgraphics Posted August 17, 2011 Share Posted August 17, 2011 I was told yesterday (after submitting my list of issues) this: "many of the issues you've mentioned have been reported and fixed in version control already. They will be released with V5.0.2 either later this week or next week. Stay tuned, and thanks for the report!" Quote Link to comment Share on other sites More sharing options...
Guest MrG Posted August 18, 2011 Share Posted August 18, 2011 I hope im not out of lines saying that this would be a company forum with totally no company support, there are so many unanswered posts, most that are answered are from some great users with some cart knowledge, where are the dev's from CC that at least could answer some of what ive read very easily with knowledge of the software. Quote Link to comment Share on other sites More sharing options...
Robsta Posted August 19, 2011 Share Posted August 19, 2011 I hope im not out of lines saying that this would be a company forum with totally no company support, there are so many unanswered posts, most that are answered are from some great users with some cart knowledge, where are the dev's from CC that at least could answer some of what ive read very easily with knowledge of the software. These are the official community forums for community support of the core CubeCart software. Company support and sales information can be gained via official support/sales tickets.There is third-party support from independent development businesses available at cubecartforums.org, the home of modding and skinning ;) Quote Link to comment Share on other sites More sharing options...
Guest MrG Posted August 19, 2011 Share Posted August 19, 2011 Hey MrR so that really did not answer my question than even thou was an awesome answer so if in bold how come so many core issues have not been answered by the CC dev,s or do thaey ONLy answer support tickets which i find better in forum so people can search for issues. Just being picky, i run 2 forums and from where im sitting i dont see help from CC in here. Thanks Quote Link to comment Share on other sites More sharing options...
Robsta Posted August 19, 2011 Share Posted August 19, 2011 If you have a bug, submit a bug report and it will get looked into and fixed for the next release. This is what the devs are busy doing rather than spending their time in the forum. Quote Link to comment Share on other sites More sharing options...
Guest hennaboy Posted August 19, 2011 Share Posted August 19, 2011 Offical community forum says it all. If it was Official Support Forum then they would be taking part. Quote Link to comment Share on other sites More sharing options...
Guest Emediate Posted August 20, 2011 Share Posted August 20, 2011 If you have a bug, submit a bug report and it will get looked into and fixed for the next release. This is what the devs are busy doing rather than spending their time in the forum. I find this a little blunt. Other companies that list forums as part of the support options (as CC does), also monitor and help users in the forums. Having been around CC for many years as a customer, spending on multiple licenses on all versions of CC, I have watched this forum's response dwindle over the years. If they are not officially offered for "support", then why offer them at all when Cubecartforums has a much bigger following and response rate? BTW - "official" support for CC5 from cubecartforums links to this forum? Quote Link to comment Share on other sites More sharing options...
Guest MrG Posted August 20, 2011 Share Posted August 20, 2011 @ KatGirl I was told yesterday , tuesday - as i sent in a heap of issues and was told a lot of them are fixed in the release Awesome Quote Link to comment Share on other sites More sharing options...
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