slic535 Posted May 30, 2012 Share Posted May 30, 2012 i am using 5.0.8 and every now and then i get a customer who the invoice doesnt total up correctly. does anyone know what this may be? here is a recent invoice i got today. look at it! 12 x mini switchblade rosewood knife 1821 - mini-switchblade-rosewood-knife-1821 ($3.99)$47.88 1 x whitetail skinner hunting knife dh7829 - whitetail-skinner-hunting-knife-dh7829 ($5.99)$5.99 1 x 8.5 inch small hunting skinner knife 203285 - 8.5-inch-small-hunting-skinner-knife-203285 ($4.99)$4.99 1 x 8.5in slim blade skinner knife 203290 - 8.5in-slim-blade-skinner-knife-203290 ($4.99)$4.99 1 x alabama toothpick black horn knife pk1004bk - alabama-toothpick-black-horn-knife-pk1004bk ($2.99)$2.99 1 x alabama toothpick burnt bone knife pk1004bb - alabama-toothpick-burnt-bone-knife-pk1004bb ($2.99)$2.99 1 x 8 inch sharpening stone 2128728 - 8-inch-sharpening-stone-2128728 ($1.75)$1.75 Subtotal:$137.36 Total Discount:$0.00 Shipping:$29.00 Total:$166.36 Quote Link to comment Share on other sites More sharing options...
Guest kat_bob Posted May 31, 2012 Share Posted May 31, 2012 I have found that when a customer edits their basket in the last stage of the checkout (after signing in to Paypal and being returned to the site to confirm), they will pay the correct amount for those additions, but they will not be added in the order invoice details. I had a couple of orders go out and the customers emailed complaining I hadn't sent all their items, and couldn't understand why the order form said x1 when they had decided last minute to make it x2. The total however was correct. Quote Link to comment Share on other sites More sharing options...
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