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dcorc

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Posts posted by dcorc

  1. I should add - thank you for assistance.

    I'm trying to understand the mechanism by which entries get added there, by the cart - I also note that IDs are not entirely sequential (that is, some IDs get skipped), and there's code which seems designed to delete entries, so I'm guessing that the process is that at some point during the customer filling out the order form, it writes to the table, and then if the order doesn't fully go through it deletes it again, and that under some circumstances this may fail to occur. Does this make sense, or have I misunderstood? Grateful for any guidance, or walkthrough of the process by which that "write" occurs.

    Dave

  2. We are running a site using v3, and are seeing duplicate transactions, and wonder:

    1. how they happen; and

    2. how to stop them.

    To explain further.

    We are seeing, in the table Cubecart_Order_Inv, situations occasionally where there are multiple records with the same "Cubecart_Order_id", and sequential "ID"s

    So our customers are making one transaction, but it's getting written to the table repeatedly (say 2 or 3 copies).

    I'd assume that this might perhaps have something to do with customers going back and forth through the pages when placing an order?

    Any help or advice gratefully received.

    Dave

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