[Cookies & Livechat]

Whoops - jumped the gun there!!

 

Perfect answer. All done & working. Thanks again

 

 

Thanks,

 

How do I go about customising my V5 store to show the live chat regardless?

 

When the EU cookie law was first introduced it was generally thought that cookies that are "non essential" could only be set once permission was granted by the visitor.

Most websites now only provide a notice that these cookies are being used with a close button. This is the approach we have taken in v6. There are three options;

1. Your v5 store can be customised fairly easily to always show the live chat regardless.
2. You could try v6 which I expect will have a short beta period.
3. Consider disabling the cookie compliance setting. This is probably not the recommended solution.

 

 

 

 

The quickest way around this is to open the classes/sessions.class.php file;

 

Find: 

public function cookiesBlocked() {

Change this to: 

public function cookiesBlocked() {
return false;

[Cookies & Livechat]

Thanks,

 

How do I go about customising my V5 store to show the live chat regardless?

 

When the EU cookie law was first introduced it was generally thought that cookies that are "non essential" could only be set once permission was granted by the visitor.

Most websites now only provide a notice that these cookies are being used with a close button. This is the approach we have taken in v6. There are three options;

1. Your v5 store can be customised fairly easily to always show the live chat regardless.
2. You could try v6 which I expect will have a short beta period.
3. Consider disabling the cookie compliance setting. This is probably not the recommended solution.

[Cookies & Livechat]

Hi,
I notice on my CC5 as opposed to CC4, the customer needs to 'enable' the cookies in order for any live chat system to be seen.

 

Is there a way of allowing the live chat to run without the visitor having to click on the cookie notification?

 

Thanks

 

Steve

[SagePay error: Status: MALFORMED 3147 : The BillingState field is requ]

Hi,

 

I have a frequent problem with version 4.3.8 where
Some international Customers are getting this message after clicking the Proceed to SagePay button at checkout/#/payment

This transaction attempt has failed. Please use the Proceed button go back to the web store from which you were purchasing. The details of the failure are given below.

Status: MALFORMED

Status Detail: 3147 : The BillingState field is required.

Can anyone help me to find a solution for this problem?

[Bulk Email Failure To Send]

Hi, Cheers for your reply Robsta.

I'll do that.

Steve.

[Bulk Email Failure To Send]

Hi,

I am using the email feature on version 4.3.8 to email out from the site to all people who have subscribed to the mailling list (6,800 mail accounts).

All has been fine previously, however. On my latest attempt, I got the below message :

Mail failure - rejected by local scanning code

Sender [email protected] is over rate limit

------ This is a copy of your message, including all the headers. ------

Received: from teetshirts.com by web224.extendcp.co.uk with local (Exim 4.77)

(envelope-from <[email protected]>)

id 1TEOpQ-0007vL-MX; Wed, 19 Sep 2012 19:16:52 +0100

To: [email protected]

Subject: xxxxxxx

MIME-Version: 1.0

From: Teet Shirts <[email protected]>

X-Mailer: CubeCart Mailer

Bcc: [email protected]

Content-Type: text/plain; charset="UTF-8"

Content-Transfer-Encoding: 7bit

Message-ID: <mam044.q6a7l3@>

Date: Wed, 19 Sep 2012 19:16:52 +0100

Can anyone help me to understand what the issue is here?

Any help would be greatly appreciated.

[Product Image Gallery Thumb]

Hi,

I wish to have multiple images in the product image gallery using the lightbox pop up.

However, on my product I cannot get my image thumbs to align next to each other, only above & below.

Is this a issue with changing the thumb size? Or maybe aligning the thumb? I'm not sure.

Can anyone help with this?

See my issue here :

http://www.teetshirts.com/b-is-for-nana/prod_212.html

Cheers

Steve

[Cardinal 3D secure payments with cc version 4.2.1]

thanks for the link

i installed as it says too, now i get the 3d secure page up, once the customer has entered their password and slicked the button it just returns them to the cart, why isnt it completing the order?

I am having the exact same issue has anyone managed to resolve this issue?

[SSL/Empty Basket problems update.]

I have this same problem.

Under SSL, a customer will get to the login page, enter their details. Once they hit 'Submit' or 'login' they will then be direted to an empty basket.

This loop will continue until I disable the SSL.

Any help/advice would be greatly appreciated.

Regards

Steve

www.teetshirts.com