[Seddon & Black Consumables]

First try at a website, but with a lot of help from a friend I think I'm finally getting there. I had minimum knowledge when I first started it (back in April - ish) and learning more every week.

www.seddonandblack.co.uk

Any suggestions or help would be greatly apprecited. There are a few things I'd like to do but just don't know how.

Cheers,

Joe

[email protected]

Very good - my type of products :-)

A few improvements I would recommend looking into;

-Favicon, consider adding/replacing it with your own. This will then appear on the browser, in bookmarks (on computers and phones) and simply looks nice with no serious work.

-Styling on Basket/Cart pages. I added a product (MSM003) and the product title/price etc was very large and didn't really look right. Also consider making the "X" (remove product) icon a transparent background (gif)

"forgot your password" background is blue.. consider changing to a different colour. There are quite a few different styles in the cart area, and its worth checking its consistent with the rest of the site.

-Consider getting a few more pictures of yourselves for the "about us" page, it looks like you're promoting yourself as offering a personal service (which I see as a good thing!), and so getting to know "Joe" and "Tony" would help.

-It looks like you have 2 bits of Google Analytics code on the store... one can be removed, this may speed up loading of the site.

-In your terms, there is no mention of your returns policy. For your and your customers, I would strongly recommend reading up on the UK Distance Selling regulations. If you are selling to consumers, you'll need to offer a 7 day review time where they can return goods. If you don't list a returns policy, then this can be harmful to your business (if there are problems).

I didn't want to create a test purchase, but if you don't have your logo (and colours) in PayPal, then its worth considering adding this. You'll need your image on a SSL domain, there are low-cost services that offer this (£2-£3 per year), or you could add a SSL certificate to your store to add customer confidence (depending on what your web host will charge).

The PayPal system will allow you to provide a URL to your logo, and also change a few colours, this can really help with confidence when non-technical customers purchase and are suddenly faced with a very different looking PayPal screen..!

Good stuff anyway!

Jason

Hi Jason,

Thanks for that - I don't understand it all but will attempt to!

Favicon - I didn't know what that once but I do now. Having made a favicon using an online tool, what do I do with it now? I am VERY novice at this and understand that people make a living out of doing these websites, so if you can't or would rather not say then I'll get "our man" to do it.

Basket/cart - definitely one for "our man".

Google analytics - hadn't realised that - "our man" again! How did you know there were two?

Returns - good point. A complete oversight on my part. Is there a "standard" policy which is commonly used?

PayPal/SSL - I have argued with PayPal trying to get the logos on and SSL...straight over my head. Will speak to my web host (also a good friend).

Again, thanks.

It's nice to get some constructive criticism and not just get the "bugger off amateur" attitude I was fearing!

Joe

[VAT Increase]

Hi All,

I've searched everywhere and can't find what I'm looking for. With VAT due to rise on the 4th January 2011, how do I change all the products to have standard rate tax of 20% When the products were lsited they were all set to 17.5%, so do I need to go through them one by one or can I "mass" change the VAT?

Thanks in advance,

Joe

P.S. - simple and clear instructions pleased. Websites are not one of my strong points!

Hi All,

I've searched everywhere and can't find what I'm looking for. With VAT due to rise on the 4th January 2011, how do I change all the products to have standard rate tax of 20% When the products were lsited they were all set to 17.5%, so do I need to go through them one by one or can I "mass" change the VAT?

Thanks in advance,

Joe

P.S. - simple and clear instructions pleased. Websites are not one of my strong points!

Stupid sod,

Just realised how to do it! Change the "standard tax" from 17.50% to 20.00% and it automatically updates them all.

[Seddon & Black Consumables]

First try at a website, but with a lot of help from a friend I think I'm finally getting there. I had minimum knowledge when I first started it (back in April - ish) and learning more every week.

www.seddonandblack.co.uk

Any suggestions or help would be greatly apprecited. There are a few things I'd like to do but just don't know how.

Cheers,

Joe

[email protected]