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irori

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irori last won the day on February 10 2014

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    Australia

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  1. Thanks Bsmither, I'll check out the database
  2. Hi and Thanks, I need to export my orders and customers from cubecart. I cannot find the export/import wizard that is mentioned in the Cubecart documentation. A csv file would be fine. If it is not possible to export from admin, where should I look for these databases in cpanel?
  3. Yes the punctuation is present, I will check the database table, where can I locate this?
  4. My signature is not correct, I have updated to the latest version 2 weeks ago.
  5. Hi Ian, I just had a look, that is way out of my league to be honest.... Is there a reason why it is not possible through admin? the facility is there, but how to make it work??
  6. Hi everyone, thanks for your attention I am attempting to export my rather long mailing list but no matter what I do I only get the email addresses in the .csv file. For some reason no first names or last names are coming through at all. I need the following format, [email protected];first name 1;last name 1 I have tried using the following which was suggested in another thread.. "{$FIRST_NAME}, {$LAST_NAME}" <{$EMAIL_ADDRESS}> but still only get the email address.
  7. Another customer just emailed me after a failed payment attempt. This is what she said; "Every time I try to purchase through the PayPal credit card it returns me to the 2nd phase of the order process as described on your website. I do not know if it has, or has not, processed my order and if it did it twice. Please let me know." I checked my Paypal account and she did not make a successful payment at all. In CC admin her history shows as 'pending' and there are no transaction records whatsoever.
  8. My hosting provider just informed me that the PHP was updated some time last week..
  9. Still having this problem, I am using V5, I received the following description from a customer "Yes I was logged in when I attempted payment. However, after I clicked on 'checkout' and selected 'PayPal', the system signed me out and I was taken to the checkout page 'Already registered? Please log in.' So I tried to sign in again using my email address and a message popped up something like my email address is 'already in use.' Similarly, when I clicked on 'Checkout with PayPal' and had entered my credit card details through the PayPal site, I was automatically 'signed out.' At this point nearly every customer is having these problems. I have 'telephone number' set to 'required' in my PayPal settings.
  10. Hi Al, has there been any resolve for the above issue? ...
  11. I would like to edit the text in the box on the homepade for newsletter subscriptions. Currently 'subscribe' is the only option and I would like there to be a 'unsubscribe' option. I am guessing the button itself is a image and cannot be edited very easily but the text above the button could be edited (?) It currently says 'Enter your e-mail address to receive our newsletter' .... where do I go to edit this statement ? Thankyou!
  12. I deleted the default image, and uploaded a image of my own. Was not too hard to edit the layout.css Thank you!
  13. Hello, I am customizing the mobile skin (green) Just wondering how I can change the header writing which is currently 'cubecart mobile' I am also having trouble finding the code for the background color behind the 'login, register' part of the header.....
  14. Heya! I would really like to change the font in the Category menu bar... or atleast alternate the color scheme as at present it is hard to see, can anyone point me to where I edit this, Thanks
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