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jefferis

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Posts posted by jefferis

  1. Thanks.  I was able to backup, but now it appears the upgrade itself is failing for the same reason.  I will contact tech support since the code error I'm sending should not be public. 


    Okay, I can't do that. I am the web guy for this client and not the owner of the cart.   I will edit this for domain name

     

    Copying www logs.......log file sizes [4183317 byte(s)]......ftp.cigs.com-ftp_log.offset......ftp.cigs.com-ftp_log......cigs.com-ssl_log......cigs.com......cigs.com-bytes_log......ftp.cigs.com-ftp_log.offsetftpbytes...Done

    Copy userdata...Done

    Copy custom virtualhost templates...Done

    Leaving timeout safety mode

    Copying mailman lists and archives....

    Done

    Copying homedir.............

    Done

    Calculating nobody files............

    Done

    Entering timeout safety mode

    Determining mysql dbs......mysql version: 5.5......mysqldump version: 5.5...Saving mysql privs...Done

    Fail to backup horde data for user cigs: DBD::mysql::db do failed: Illegal mix of collations (utf8_general_ci,IMPLICIT) and (utf8_unicode_ci,IMPLICIT) for operation '='

    at /usr/local/cpanel/Cpanel/Exception.pm line 96

    Cpanel::Exception::new('Cpanel::Exception::Database::Error', 'Cpanel::ExceptionMessage::Raw=SCALAR(0x1aa85c0)', 'HASH(0x4fd20a0)') called at /usr/local/cpanel/Cpanel/Exception.pm line 47

    Cpanel::Exception::create('Database::Error', 'Cpanel::ExceptionMessage::Raw=SCALAR(0x1aa85c0)', 'HASH(0x4fd20a0)') called at /usr/local/cpanel/Cpanel/Exception.pm line 55

    Cpanel::Exception::create_raw('Database::Error', 'DBD::mysql::db do failed: Illegal mix of collations (utf8_gen...', 'HASH(0x4fd20a0)') called at /usr/local/cpanel/Cpanel/DBI.pm line 79

    Cpanel::DBI::_create_exception('Cpanel::DBI::Mysql::db=HASH(0x4ffd9f8)', 'DBD::mysql::db do failed: Illegal mix of collations (utf8_gen...', undef) called at /usr/local/cpanel/Cpanel/DBI.pm line 70

    Cpanel::DBI::_error_handler('DBD::mysql::db do failed: Illegal mix of collations (utf8_gen...', 'Cpanel::DBI::Mysql::db=HASH(0x4ffd9f8)', undef) called at /usr/local/cpanel/Cpanel/Horde/Utils.pm line 56

    Cpanel::Horde::Utils::build_backup('Cpanel::DBI::Mysql::db=HASH(0x4ffd9f8)', 'ARRAY(0x2ce7258)', '/home/7249.BIN_ADMIN_CPANEL_BACKUP_PL__.YkrSmIvWzXdUEd8q.tmp/...', 5.1.4, 'horde') called at /usr/local/cpanel/Cpanel/Horde/Backup.pm line 44

    Cpanel::Horde::Backup::backup('Cpanel::Horde=HASH(0x4ff68a0)', 'cigs', '/home/7249.BIN_ADMIN_CPANEL_BACKUP_PL__.YkrSmIvWzXdUEd8q.tmp/...', 0) called at /usr/local/cpanel/scripts/pkgacct line 1092

    eval {...} called at /usr/local/cpanel/scripts/pkgacct line 1092

    Script::Pkgacct::script('Script::Pkgacct', 'cigs', '/home/7249.BIN_ADMIN_CPANEL_BACKUP_PL__.YkrSmIvWzXdUEd8q.tmp', 'userbackup') called at /usr/local/cpanel/scripts/pkgacct line 116

    ...Done

    Storing mysql dbs............

    cigs_ccrt1(38116679 bytes) ...Done

    Copying cpuser file.......Done

    Copying crontab file.......Done

    Copying quota info.......Done

    Storing Subdomains....

    Done

    Storing Parked Domains....

    Done

    Storing Addon Domains....

    Done

    Storing SSL domain......Done

    Copying password.......Done

    Copying shell.......Done

    Creating Archive ....................................................................................

    ................................................................................

    ................................................................................

    ................................................................................

     

     

    One or more files in the home directory were not readable and were not copied.  Please review the home directory upon completion of transfer

     

    ERROR: Error(s) encountered in tar during archiving:

    /home/cigs/.cpanel/tracker/cigs.com: Cannot open file: Permission denied at /usr/local/cpanel/scripts/pkgacct line 1769.

     

    Done

    pkgacctfile is: /home/7249.BIN_ADMIN_CPANEL_BACKUP_PL__.YkrSmIvWzXdUEd8q.tmp/backup-2.20.2015_18-49-38_cigs.tar.gz

    md5sum is: 580f45f5b20acedcb9faf87907f856a7

     

    size is: 324883789

     

    homesize is: 1481887744

    pkgacctfile is: /home/cigs/backup-2.20.2015_18-49-38_cigs.tar.gz

  2. Working for a client.  The previous backup folder is 755.  When I try to back up files or database, I am getting errors... either a 500 internal server error or a non resolving page.  

     

    Any suggestions? Ideas?     There are older file and db backups in the folder, but that shouldn't be an issue, should it? 

    WARNING: Your store is not up-to-date, v5.2.16 is available, but you are running v5.2.13

  3. In the skin template file main.php, find and make this edit:

    Was:
    {$SALE_ITEMS}
     
    Now:
    {* $SALE_ITEMS *}
     
    Was:
    {if $CTRL_SALE}
     
    Now:
    {if false && $CTRL_SALE}   

     

    Hi, this did not work...   The sale item   like I believe is in      {$CATEGORIES}  and not in

            {* $SALE_ITEMS *}  

     

    https://www.slipperyrockcigars.com/   See the green nav links along the side.

     

    I even did a complete comment out:     <?php /*?>    {* $SALE_ITEMS *}<?php */?>   and it did not stop the link.

  4. After my first post on this forum, I started getting spam posts that "appear" to be follow up comments to my original post. However, when I to the thread, these spam posts are not there in the thread. They look like they are coming directly from CC. Since my email address is not in my profile, How are they getting this to me? Have they hacked the email notification system? Or are they posting and then immediately deleting the posts, so that I get a notification sent?

    Here's a sample:

    jefferis,

    mallJartEmome has just posted a reply to a topic that you have subscribed to titled "Does this error indicate a DB corruption? 5.1.3".

    ----------------------------------------------------------------------

    Plenty of fashion items are shopped on the internet and hair accessories is 1 such getting. There are plenty of folks who choose to shop hair add-ons online as opposed to offline. When you are one particular such being or Christian Louboutin uk (http://www.christianlouboutinc.co.uk) hunting ahead to store hair add-ons on the web for the first time then it is possible to browse Majorbrands. This common on line buying shop homes amazing selection of hair equipment which is absolutely going to entice you. You'll be able to have a look at variety of hair components while sitting comfortably at your home. A wide range of selections accessible in hair components in terms of colors, patterns, designs and types can help you to follow thelatest style tendencies. The shop not simply caters hair add-ons, but a variety of other goods like lingerie, lounge wear, apparels, style add-ons, sun shades, purses, watches, footwear and cosmetics.

    This on the internet purchasing stores caters its customers all these fashion products to let them stick to the latest style traits. Prices offered by this online shop is certainly going to entice you to store here.

    ----------------------------------------------------------------------

    The topic can be found here: http://forums.cubeca...ion-513/unread/

    If you have configured in your control panel to receive immediate topic reply notifications, you may receive an

    email for each reply made to this topic. Otherwise, only 1 email is sent per board visit for each subscribed topic.

    This is to limit the amount of mail that is sent to your inbox.

    You can unsubscribe at any time here: http://forums.cubeca...9uc2FsZXMubmV0/

    Here is the header:

    Return-Path: <[email protected]>

    Delivered-To: ...

    X-Envelope-To: .

    Received: (qmail 62288 invoked from network); 25 Aug 2012 06:09:46 -0000

    Received: from mailwash5.pair.com (66.39.2.5)

    by foma.pair.com with SMTP; 25 Aug 2012 06:09:46 -0000

    Received: from localhost (localhost [127.0.0.1])

    by mailwash5.pair.com (Postfix) with SMTP id 68A171056D

    for <....>; Sat, 25 Aug 2012 02:09:46 -0400 (EDT)

    X-Virus-Check-By: mailwash5.pair.com

    X-Spam-Check-By: mailwash5.pair.com

    X-Spam-Status: No, hits=-2.6 required=3.0 tests=BAYES_00 autolearn=ham version=3.002005

    X-Spam-Flag: NO

    X-Spam-Level:

    X-Spam-Filtered: 1b6338fbfd67377c093aae7d753a8b1c

    Received: from bolt8b.mxthunder.net (bolt8b.mxthunder.net [208.53.48.199])

    by mailwash5.pair.com (Postfix) with ESMTP id 525B010536

    for <....>; Sat, 25 Aug 2012 02:09:42 -0400 (EDT)

    Received: by bolt8b.mxthunder.net (Postfix, from userid 12345)

    id 3X3pqB0R0WzFy5ny; Fri, 24 Aug 2012 23:08:58 -0700 (PDT)

    Received: from clover.cubecart.net (unknown [208.43.67.162])

    by bolt8b.mxthunder.net (Postfix) with ESMTP id 3X3ppL1MHgzFy5mx

    for <[email protected]>; Fri, 24 Aug 2012 23:08:58 -0700 (PDT)

    Received: from cccom by clover.cubecart.net with local (Exim 4.77)

    (envelope-from <[email protected]>)

    id 1T59YH-0006WC-0V

    for [email protected]; Sat, 25 Aug 2012 07:08:57 +0100

  5. Thanks. I only help with tech issues for the client and don't manage to store, but I have passed on your insights to him. I checked the DB in the cPanel for corruptions and it passed, so I appreciate the help. I was updating for him to 5.1.4 today and wanted to make sure I was not transmitting DB corruptions. I hope 5.1.4 is fixing the jQuery issues noted in the sticky note. He is having a lot of admin problems as of late. And I think he is out of tickets...

  6. Today, 16:38 File: [seo.class.php] Line: [583] "UPDATE `CubeCart_seo_urls` SET `type` = 'prod',`item_id` = '1890',`path` = 'cherry-humidor-15' WHERE CubeCart_seo_urls.id = '1168';" - Duplicate entry 'cherry-humidor-15' for key 'PRIMARY' 2012-08-17 12:54 File: [products.coupons.inc.php] Line: [64] "UPDATE `CubeCart_coupons` SET `code` = 'ElFreako',`product_id` = 'a:3:{i:0;s:4:"2980";i:1;s:4:"2981";i:2;s:4:"2982";}',`expires` = '0000-00-00',`allowed_uses` = '0',`min_subtotal` = '0.00',`shipping` = '0',`description` = 'Listen to Blowin' Smoke Podcast',`discount_percent` = '30.00',`discount_price` = '0' WHERE CubeCart_coupons.coupon_id = '21';" - Duplicate entry 'ElFreako' for key 'code'

    Seeing these arrors above, Doesn't CC prevent duplicate Keys? Or does this indicate a DB corruption. 5.1.3

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