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RinaldiStudio

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Everything posted by RinaldiStudio

  1. :D I'm not being difficult, but once you really look at the costs of shipping to each different country they vary dramatically, even Domestically in fact, so those magic little conversion numbers don't work when you get down to it. Problem is the price changes in multiples when going from 1st Class International, to Priority International, etc. the steps can be huge and I can't sell a $40 book that costs $40 to ship without at least offering a $10 option. It's becoming a big deal in my world for shipping costs, and I can't lose sales before I even get started, I'm sure you can sympathize. Let alone multiple product orders, the numbers don't match at all in fact when I place more than one in the cart. It's very very tricky to sort that out for worldwide shipping. And once I go live, I will get flooded with orders (we have almost 500 confirmed now), it could get very messy fast. It's been this long to wait, so I can definitely hold the troops back for a few more days hoping CubeCart sorts it out. I'm actually rather surprised this is so difficult, so many sites including ebay have this worked out perfectly. All fingers and toes crossed on CubeCart getting it sorted. Best, Mike
  2. I have one product so yes, no big deal to put in the weight, etc., but there are not enough zones available to cover the volumes of areas I will ship globally to under that option. If I was domestic only, I'd go for it. But... For example just between Canada and Mexico is double the price via USPS, so I can hardly setup one zone for NA at that, let alone the rest of the planet (there are only 4 zones available under weight--plus the retarded conversion numbers to get the right price, it's a nightmare -- I tried for two days to set up that correctly, but the limited zones just don't work for global shipping regardless). I cannot tell you how many countries are lining up on my products (it's a how-to guide book for the international scale model hobby--it's a lot, and very global!), so it is a very very big deal I get this correct before going live. I have over 2K customers lined up on Facebook alone. So there is a little panic and pressure right now. I'm a start up company on a limited budget, so if I screw shipping costs, I could potentially eat $$K, I'm not going to even risk it. Let alone the cost issues between shipping local West Coast vs. East Coast, flat rate just doesn't work for me. I'd rather wait and make certain than take that risk. Best, Mike
  3. BTW, does anybody have a working USPS option in their checkout for 5.1.4? Or is it just sporadic cases? Curious...because if so, perhaps someone can shed some settings light from that side of their site if it is actually working correctly? Just spitballing... Best, Mike
  4. Unfortunately, while I can also get "weight only" to make the checkout process continue on, I could easily have 20-50 countries order in the first few days if I go live with that, and I could be royally screwed in multiple scenarios with this with the ridiculous variables of international shipping costs. As USPS is really my only option...what is the process now, just wait it out until CubeCart fixes it? Or do I try to load another cart option like ZenCart? While I'm massively frustrated, been about a month on now and I've still no working site, I am being patient and trying not to lose it. I've open a support ticket directly, but am guessing it's under the same umbrella now? Best, Mike
  5. Hi guys -- ok, loaded USPS ID, they have confirm I am now on their production server. I was informed of this from them, but cannot find it anywhere to make this change: per [email protected] email exchange: Because you are using CubeCart, no testing is required. Your profile has been updated to allow you access to the Production Server. Additionally, I have granted access to the Address Information APIs to your WebTools account. 1. The Production Server URL is: http://production.shippingapis.com. For APIs calling the secure server, the URL ishttps://secure.shippingapis.com. 2. There is a line of code that refers to "shippingapitest.dll". You'll need to remove the word "test". If you are using third party software and need assistance, please contact the vendor of the software. They should be able to assist you in obtaining live information using our APIs." So, since the USPS shipping option is still not working (I can get chekcout to work using price or weight options, but it doens't cover my needs of all the countries I'll be shipping to...it's a lot). What's next? I'm not sure what to do from here...ANY help appreciated!! Again a newbie, but learning fast. Please be as specific as possible if it involved restting or dumping code, or whatever I may need to do from here. I can even dump the whole site are restart if need be (not that I want to mind you...). But I'm getting desperate from both a customer requests standpoints, my investors, my schedule, etc. Thanks, Mike
  6. Hi guys -- I just got word from USPS that my ID has been tested and now moved to their production server. But still show no signs of working, I cannot go live until this issue is resolved because I ship worldwide and USPS are the only real low-cost option available (I have just one product to sell currently). Is there anything else I should be doing? Do I need to open a tech support ticket in this case? I have all the IDs loaded correctly, stock levels, product info, is it my end or something else from CubeCarts? I am using 5.1.4 Pro now. Thanks, Mike
  7. Thank you for the very complete answer...much appreciated. Tomorrow will hopefully bring some success with this and starts with the USPS test and production servers. First thing on the check list... I'll report back as soon as I have tangible results. Best, Mike
  8. Hi guys. I am new here. New to CubeCart, new to e-commerce. I am both the merchant and 'site developer'. I've been having a hell of a time getting my USPS module to work and show up during checkout testing. I'm going thru SiteGround hosting, and first tried with Prestashop e-commerce template, (same exact USPS shipping module failure issue), and now switched to CubeCart (I like the templates better anyway, so that was ok). But still cannot make USPS module work at all. 1) I had no idea that my first install was CubeCart Lite. I have since purchased the full CubeCart Pro package, but have not received it or any confirmation emails, etc. containing license key and copyright key codes, etc. It's been half a day...seems odd. Is this normal? (I am in Las Vegas, US). Can I assume I can still solve this issue in Lite, at least until Pro magically appears? (Yes, Paypal payment email did arrive in seconds, so I know the money was sent). 2) I am in this specific thread because it is the exact issue I seem to be having all along. No one (SiteGround, Prestashop or CubeCart) explains, instructs or even hints to tell you that a USPS WebTool (or business) account is necessary, and only found out by reading this thread. Like I said newbie...but still. I registered at USPS (with the link above, thanks), and I have my USPS ID now. I have put it into the USPS Module settings. Have all my product details loaded, zones activated (is there no easier way to load multiple countries for International? -- was I even correct in doing this?) It didn't fix anything, but think USPS hasn't activated me yet from their and move me to the Production Server (by the above comments)? 3) So with that said, I have to get USPS to activate my account from their end to ensure my site orders and USPS communicate properly? This is probably the single most critical element of the site since I ship Internationally 75% of my product sales. If I screw this up, I'm done. 4) With these parameters set, once USPS activates me, can I now expect my USPS shipping to work as expected in the checkout process? 5) Or do I have to, as mentioned above, "delete" everything and start over? Do I assume dump "the whole site and rebuild it" is what is being referred to here? Or just clear out all of the shipping info only? 6) I am newbie...smart enough to get in trouble, but don't speak all of this new e-commerce language correctly yet. Please explain in detail if at all possible. I don't know code, but can certainly cut and past. I've been trying to get my site working for a month now and with little to no luck, or help. I just learned I had to "buy" tech support, but since my Pro package has not arrived, I still cannot even go that route, thus I'm here asking. Simply finding this forum was a bit of victory, it's been that bad of an experience. Thanks, Mike
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