jonah2494

Hi Bsmither, here is the reply from the host LCN. I would like to thank you very much for your support in this matter. Hi Dean, Thanks for coming back to us. First of all I just wanted to send my apologies for any inconveniences this setting may have caused you. We'd had a number of queries from customers with slow sites and enabling this for the majority of sites has seen a major speed improvement. However for a very small minority this appears to have caused a problem. It's now been turned off by default. I do appreciate that being notified of this in the first instance would have saved you some time and I have requested that any changes made are looked into being communicated before-hand. Please let me know if there's anything else I can do for you. Kind regards Emma Many thanks Jonah2494

Thanks bsmither, have made changes and added products to basket all seems to be working as it should be in storefront and in admin. Thank you very much for your great support. I will wait for a response from my host as to why this pagespeed was implemented without permission. Once again thank you

Thank you for the great support, I can't see the .htaccess in the directory to change myself but have got in touch with my host and will let you know what response I get. Once again many thanks

I can't find anything in the plugins, I have not touched any code in the site since its creation. I got a call from the owner of the site telling me about the problem yesterday. will get in touch with the host and see if they have made any changes to hosting?? many thanks bsmither Have found something about Google pagespeed for cubecart?? '?do=embed' frameborder='0' data-embedContent>>

I can't find anything in the plugins, I have not touched any code in the site since its creation. I got a call from the owner of the site telling me about the problem yesterday. will get in touch with the host and see if they have made any changes to hosting?? many thanks bsmither

I don't know where this pagespeed thing has come from?? I can't find any plugins that I have used but I have just noticed that the sage has been disabled in the back office?? Tried with default skins no change Sage is the payment gateway(in admin pages), but just enabled and no change.

I don't know where this pagespeed thing has come from?? I can't find any plugins that I have used but I have just noticed that the sage has been disabled in the back office??

??? really strange. Add to basket adds two when clicked but the buy now button seems to be working correctly and if I refresh in admin it sometimes reverts to normal. I have enabled checkout for testing. many thanks dean result of add to basket ' alt='' class='ipsImage' width="1000px" height="562px"> ??? really strange. Add to basket adds two when clicked but the buy now button seems to be working correctly and if I refresh in admin it sometimes reverts to normal. I have enabled checkout for testing. many thanks dean screen print of add to basket ' alt='' class='ipsImage' width="1000px" height="562px">

??? really strange. Add to basket adds two when clicked but the buy now button seems to be working correctly and if I refresh in admin it sometimes reverts to normal. I have enabled checkout for testing. many thanks dean

I can definately say that no one within the company has made any changes to the file. Could this be a server side error?? what would be the best solution to resolve this?? overwrite the /js/common.js file and see if this fixes the problem?? once again many thanks for the great support

Thanks BSmither, the two products are the same just a quantity of two(see attached) <!-- Load JavaScript last --> <script type="text/javascript" src="https://ajax.googleapis.com/ajax/libs/jquery/1.7/jquery.min.js"></script> <script type="text/javascript" src="https://ajax.googleapis.com/ajax/libs/jqueryui/1.7/jquery-ui.min.js"></script> <script src="http://www.motors-direct.co.uk/js,_plugins.php+js,_common.js+skins,_mican,_js,_script.js+modules,_plugins,_GWorks_Product_Tabs,_js,_tabs2.js.pagespeed.jc.Aiqf77Vh6x.js"></script><script>eval(mod_pagespeed_euCmPkgXbC);</script><script type="text/javascript" src="http://www.motors-direct.co.uk/js/plugins.php"></script> <script>eval(mod_pagespeed_OCyqVs7917);</script><script type="text/javascript" src="http://www.motors-direct.co.uk/js/common.js"></script> <script>eval(mod_pagespeed_np54AGOtBv);</script><script type="text/javascript" src="http://www.motors-direct.co.uk/skins/mican/js/script.js"></script> <script>eval(mod_pagespeed_ja9fPLLE$C);</script><script type="text/javascript" src="http://www.motors-direct.co.uk/modules/plugins/GWorks_Product_Tabs/js/tabs2.js"></script> <script src="http://www.motors-direct.co.uk/modules/plugins/KissMyCart_Adv_Banners/skin/jquery.cycle.full.min.js+jcarousellite_1.0.1.min.js.pagespeed.jc.6NLwS5KzU5.js"></script><script>eval(mod_pagespeed_0Qhv5oMjaq);</script><script type="text/javascript" src="http://www.motors-direct.co.uk/modules/plugins/KissMyCart_Adv_Banners/skin/jquery.cycle.full.min.js"></script> <script>eval(mod_pagespeed_OETbDezEmu);</script><script type="text/javascript" src="http://www.motors-direct.co.uk/modules/plugins/KissMyCart_Adv_Banners/skin/jcarousellite_1.0.1.min.js"></script> hope this helps?? many thanks for the super response. Dean

Hi Guys, My site has been up and running for over 18 months now but out of the blue when you add a product to the basket then go to the basket there are now two products in the basket. Also when you go into admin there are two options in the status column. See attached pics. This has just appeared, I have made no changes to the site in over 6 months. Any help in this matter would be most appreciated Kind regards Jonah

Smither, gor bless ya. your a diamond. // if ($ini['session.save_handler'] != 'files') { // //set default sessions save handler //ini_set('session.save_handler', 'files'); // } fixed it a treat. Tried your first option(no good) nearly missed your second fix(snow blind). site works fantastic and I thank you very-very-very much for your help and assistance. I owe you a very LARGE BEER. Many thanks my friend Dean0

found the config file but there is no reference to memcache. last two lines $glob['encoder'] = 'ioncube'; $glob['installed'] = '1'; so I cant see any reference there. I can access myphpadmin but wouldnt know how to turn it off. many thanks Dean0

Hi Smither, just got this reply from my host. MyEngineers have found that a work around that can be done from your side should allow you full access to your admin area. It is basically due to 'session handling' that the website is trying to control but this need to be disabled and allow the server to control this instruction. This will have changed due to our update recently to allow all dynamically driven websites to speed up. The process is 'memcache' but this has been placed onto a different server from where the web files are stored. You or your designers will need to locate where the session handling is set on the Content Management System files either in the config file or in a database table and ensure that there is no path set. hoping that this can resolve the solution but where do I find these?? many thanks for your assistance. Dean0