IvanhoeCycles

'Evening, I've been troubled by this issue for years, and have not found a solution yet. Every customer order I receive does not show any of the product options they've selected with the item (e.g. colour: blue, size: M). I am currently running two sites with cubecart, and I cannot locate a single difference in the general settings (bar the store skin) - yet one shows the product options, and one does not. Can anyone help resolve this issue? Please let me know if you require any further information. Thanks, Jac