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Iona

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Posts posted by Iona

  1. I can't access that one. I would also like to change the date format!! (Still, I am seeing him tomorrow so will ask for a lot of settings to be turned back on for me!)

     

    I think I had so many test orders I was getting confused as to which one was correct...I "was" looking at one from about 2pm today though so how it followed through to an order I made yesterday (and since expired) I really don't know. I think I may be confusing things by testing from the same computer under a few different names & emails - and I can't see anywhere to "log off" from the store front so have to close down admin and start again each time. 

     

    Anyway, I deleted all orders and customers and started again.

     

    Unregistered user - works fine.

     

    Another order and register the user - works fine.

     

    Test admin override - worked fine.

    Another order and only take it to "checkout" - then go into admin-orders - it shows as "pending" - I then made it "complete" (skipped processing) and hey presto, emails all turned up (order confirmation & Your purchased downloads "with" links) (no thank you for payment email)

    Links lead to products fine too.

     

    Was it okay to skip processing? 

     

    Now will abandon front end - and testing as been at it all day (eyes going square).

     

    Will check back in with you guys in a bit though.

     

    Thank you x

  2. The links were in the email but I just followed them and its says the link expired yesterday - how strange! The email link says expires Penny Product: (Link expires on 2013-09-20 01:31)

     

    And there were also 2 "Your Purchased Downloads" emails sent at exactly the same time. I think I will delete all my test emails, there are quite a few now and I could be getting confused - then I'll try again and let you know.

     

    Iona

  3. I seemed to have fixed it as per post above for now. Plus I think the developer has turned off store settings - features tab as it doesn't show.

    Will leave it as it is for now but will be interested to hear what you find.

    I have a meeting with web developer tomorrow so will ask him to turn that back on - along with a few other missing features! (I understand he is only trying to protect me from myself - but can be frustrating when he's not the fastest in the world and I want to open my shop!)

  4. Ah sorry....are you saying, login as the customer - put the items in the basket - select checkout.

    Goto admin - the order will be there - change status to "processing"

    Take payment elsewhere

    Change status to "order complete 

     

    The abort front end?

     

    (Luckily there are no option choices with our products)

  5. Yay - I seemed to have figured it out! If you change shipping method to "flat rate" enter name: By download, and cost: 0.00 - the system no longer brings up fields for "delivery address" in the checkout process. 
    I will have to check through again. And of course its no help if you "do" want to start selling tangible products as well.

    Thank you - you led me there!

  6. CC5

     

    I currently only supply digital products. There is no option for "digital shipping" only "free shipping". It would be great if anyone could point me to a mod or plugin that gives me a digital shipping option which then removes the need for "delivery address" address detail on payment pages and emails, replacing it with: Items will be delivered by download.

     

    Hoping someone can help!

    Iona

  7. Hello, I am new to this forum and to cubecart (we are using CC5) so please bear with me!

    Currently, we only supply digital download products and I am testing the system before we go live. Under "Orders-Create Order," I have have made an order but it doesn't deliver.

    I receive the Order Confirmation but no "Your purchased downloads" order with the links to the products.

    When ordering from the front end, I usually get 3 emails: Order confirmation, Thank you for Payment & Your purchased downloads.

    Any help would be greatly appreciated.

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