Nik Grey
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Posts posted by Nik Grey
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This is great - I just set up a free account for testing.
You just add a simple code in the oLark plugin under 'Live Help' in admin
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I did PM log in details for FTP and admin access !
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Will send pm.
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No Al, unfortunately it has always been like this - I was going to just put up with it as it was.
I was really very very happy to see you were addressing this issue as when I offered my site for testing this was a major complaint
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I just signed out of everything, tried again as the customer and same thing
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I will get rid of those images once you have seen them.
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ok, using Firebug I will take a screenshot of the cookies as I go through the checkout process, at each stage.
I cleared the cookies on my machine and what was displayed in Firebug - shame I cant get that Firebug window onto another screen but I will muddle through.
I hope that is what you need.
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Firefox 26.0
It's the latest Firefox for Osx 10.9.1
Will try other browsers now, I have Chrome and Opera to try.
..Same with Opera.
.. Same with Chrome
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It's running, had no problems - even my 'Lettering Tool' (thanks to Brian's revision of it anyway) is working.
And this is probably something I am doing BUT, when I go to Paypal (sign in, make sure the delivery address is correct) and hit Continue - I am sent back to my store (Great) but have to log into my account there again.
So, somehow I am getting logged out of my Cubecart account when I go to Paypal !
I always clear the cache these days as a matter of course.
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Fair enough Brian - All understood.
I am still young - only 43
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Brian,
I completely understand that I am a complete PITA, I just want/need to understand how things work - I only post here when I am stuck.
My goal is to have a 'Simple' website but unfortunately I made the mistake of choosing the wrong developer to create a tool for me.
I am quite happy to send you the complete module, and do expect to pay you for your help - in the long run this will save me time and, certainly stress.
I will pack it now and offer it in a PM if it will help.
All I wanted to do was start a small business - the Website was supposed to give me no problems but has turned out to be the worst thing I have ever done (Not CC, but the bad choices I made in trying to save a few quid).
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On the Test Store, the tool just doesn't appear at all:
http://test-store.greyprint.co.uk/index.php?_a=letter
I'm thinking before I can test the update properly I will need to clone the 'Live' store again and make sure all is well before proceeding.
I think it was just a case of using a database backup from the Live store and applying it to the 'Test' but the 'Database Message' I got when updating the Test has me a bit worried - I wonder what that could have meant ! It was something along the lines of "You are using 5.2.7 but your database is still using 5.2.5 - please use the 'Setup' again".
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Rather than messing about with that maybe I should just update the 'Live' store and see what happens ? the reason I asked about it here is because a 'Tweak' we made for 'Hiding a category' may have clashed with the new update..
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I see 5.2.7
I wonder what the implications are for me though, with the changes we have made to 'Hide' the Lettering tool ? I just upgraded my 'Test Store' and the Lettering Tool is not appearing even though I made it visible.
When upgrading I had a message (Database is using 5.2.5 and you are now using 5.2.7 so use the 'Setup' which I did).
I'm tempted to go ahead and upgrade the 'Live Store' just to see what happens
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Fantastic, that's fine:
Thank you Brian
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Any other ideas for this ? I 'Think' this is the only bug I have left to resolve before I can consider opening.
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That's done it Brian - as ever many Many Thanks
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ok, shall I set the 'Hide' in 'Structure' to 0 as default again and go back and set each new Category to 1 now ?
I was awaiting your response but you have more than likely got Side Tracked.
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We did, so that the 'lettering products' would be hidden.
The 'lettering' products are the only thing I would want hidden - so if we set the default back to 0 would that solve the problem ? and keep the Lettering Products hidden ?
.. actually, no it wouldnt as the new Lettering Products would keep appearing as they were created by a customer.
I dont mind setting the visibility in the database as I add new categories if thats what it will take ?
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The new categories DO appear in the CC_Category of the database.
I am getting a Blue banner at the top 'Category Successfully Created' (Not Green).
I notice that in the 'Hide' column I have a 1 in the newly added categories
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It was Enabled - Disabled it. Cleared the cache but still no new Categories appearing
The thing is, everything was working properly the last time I added a new category !
.. Just tried this in my 'Test Store' and it is working as expected.
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So, I need to add a new Category to my store - simple ? no, not for me.
This is probably something to do with changes I have had to make as a result of this poor 'Lettering Tool' Disaster.
I need to add a category 'Motorcycle Decals' and within this category I need to list the various Motorcycle manufacturers:
Honda.
Kawasaki etc
Created the 'Motorcycle Decals' category no problems but when it comes to adding a sub category I cannot see 'Motorcycle Decals' in the drop down list of available sections to put my new manufacturer into.
I tried another test category and still the same - no new categories are showing in this drop down list
If I had any hair left it would have all been pulled out by now It must be something simple again.
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Ah, Brilliant Brian - it's just a case of learning where to look for this info.
Got it
I managed to hide that 'Lettering' product showing up by not having it under any parent category ! Because we hid it Just not sure what changed so it was visible again.
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Thanks for the detailed response as ever Brian - I think I follow it.
I'm trying to work out what is degrading the 'Category' image here:
http://nikgrey.com/demo-images/degraded.jpg
At the top is the cat image I selected from within the 'Images' tab (from my selection of uploaded images for the site) in the category edit section - this shows as 'Other Products' at the bottom of my pages.
The image below is the same image, but I added it to the main body of the same category page - as you can see, this second image (placed on the page) is a lot sharper than the same image being used for the 'Category' thumbnail.
I can only Use One image for the thumbnail as CC does shrink it to the size required for the thumbnail BUT as you can see it is no longer sharp - I have the Two images there for comparison.
This image is 650px wide (as per Brian's advice above).
I really must have sharp images where possible due to the nature of the products I am hoping to sell, poor images will reflect badly on everything.
So, How can I get my category images to remain sharp when appearing at full size on the category description page I wonder ?
.. Just noticed a 'Lettering' product is appearing at the bottom of this page as another product in this category - this lettering tool is going to be an ongoing problem.. cant afford to have it made again though so will just have to manage it the best I can.
Lesson learned, always use a developer who knows CC5.
edit: The 'Lettering' had made its self 'Visible' again - I have turned it off again but nothing is being added to the cart
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I noticed that my 'Lettering' products were appearing in the 'Featured Products' box again after doing more testing - I re-visited Brian's Excellent instructions above and realised I had missed a step.. corrected that omission and now everything is working as I had hoped
php 5.2 - 5.4 (to use ioncube).
in Technical Help
Posted
From what Jonathan said above does anybody know what he did - I have just spent the entire day trying to update my Test Store and I just keep hitting a wall.
The Lettering Tool is not showing characters again, there no way I can even think about updating my main store at the moment, too many things are against me.
I may be stuck on 5.2.5 forever
I tried deleting everything and uploading 5.2.8 (in an attempt to solve another problem) - no lettering tool characters, then 5.2.7 again which should have worked as Brian made me a special revision of the Lettering Tool which WAS working before today.
I am sure I have got rid of what ever Jonathan did and as I have no clue what it might have been I am well and truly stuck.
I tried Two windows of FireFTP but that does my head in, doesn't seem to make any sense - everything gets written to the root and I have to spend ages deleting all of that one by one.
I want to copy the Live Store to the Test Store again, I may have to install FlashFXP onto a windows machine and do it that way.
.. fxp installed on a windoze machine but thats taking forever - losing the will to live, its been 5 months since I started this project and I still cant open to the public. help !