jtresponse

Well, yes - if you know where to look. But the link to install your license is easily overlooked due to the over-prominent 'BUY NOW' advert that is right in your face. It would be very helpful to: a) have some instructions in the licence email b ) have some instructions on the licence page on the dashboard in the customer area of the cc website c) make the add licence link in the admin at least as prominent as the pricing page that it is showing in an iframe. I Can't say that working with cube cart has been a pleasant experience. I'm convinced it would have been quicker to write a shopping cart from scratch. Never before encountered a company that does not disclose an email address or phone number.

I've found the link. Nicely hidden in the crowded page telling me to go to cubecart to upgrade. Now appears to be all running OK, but only time will tell ....

Hi Guys, Hopefully my final question.... We have now bought a licence, but helpfully we did not receive any information on how to install it. Can someone please tell me how to install the licence keys that we have received ? We have two - one for the software and one for the copyright removal. Thanks JohnT

I suspect that their previous hosting company arranged it for them, but I'll ask. Thanks

Hmm.... It seems that I don't have a license value in global.inc.php or a key.php file. Does that mean we don't have a license ? I'm pretty sure it was licensed on the other server. Can someone at cubecart tell us if we have licence and send it to us ? Thanks

Nothing to do with .htaccess. I finally figured it out - I had some of the admin files were missing (must have been an error uploading the files) - it would have been helpful if it had given a 404 rather than just redirecting to index.php I can now get into the admin panel ! However, it is now telling me that it is CubeCart Lite. How do I get the licence activated again ? I have a backup of the files and database from the old server Thanks JohnT

Hi Ian, The domain remains the same. If we go to the admin url, we get immediately redirected to the main website index page. I've switched one error reporting and no errors are being reported. We are new to cubecart and initially had a real struggle getting iocube working, but I think that is all working now as the main website is working. Any suggestions would be greatly appreciated. Thanks

Hi, My client was badly let down by their hosting company, and had their account closed without notice. We have restored the website on a new server. but cannot access the control panel. How do we move the licence to the new server ? Thanks JohnT