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Vertigo

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Posts posted by Vertigo

    Upgrade process stuck

    in Install & Upgrade Support

    Posted

    Ok, I will try this out.

    But why don't have a fresh start? In my shop there is an huge error report with a lot of issues which came from doing some workarounds and patchworking to get the shop back online... Another idea may be do a fresh start from the scratch, manually add all actual items and let every customer reregister...?

    Internal Server Error + Error 500

    in Technical Help

    Posted

    Hi There, once again I have problems with an ISE 500...

    Here are some of the latest lines from the error log... 

    [23-Jan-2017 20:20:24 UTC] PHP Notice:  `session_id` is not allowed as a key in 'CubeCart_sessions' table! in /home/blazebay/public_html/webshop/classes/db/database.class.php on line 888
[23-Jan-2017 20:20:24 UTC] PHP Notice:  `language` is not allowed as a key in 'CubeCart_lang_strings' table! in /home/blazebay/public_html/webshop/classes/db/database.class.php on line 888
[23-Jan-2017 20:20:24 UTC] PHP Notice:  `enabled` is not allowed as a key in 'CubeCart_hooks' table! in /home/blazebay/public_html/webshop/classes/db/database.class.php on line 888
[23-Jan-2017 20:20:24 UTC] PHP Notice:  `enabled` is not allowed as a key in 'CubeCart_code_snippet' table! in /home/blazebay/public_html/webshop/classes/db/database.class.php on line 888
[23-Jan-2017 20:20:24 UTC] PHP Notice:  `name` is not allowed as a key in 'CubeCart_config' table! in /home/blazebay/public_html/webshop/classes/db/database.class.php on line 888
[23-Jan-2017 20:20:24 UTC] PHP Notice:  `status` is not allowed as a key in 'CubeCart_logo' table! in /home/blazebay/public_html/webshop/classes/db/database.class.php on line 888
[23-Jan-2017 20:20:24 UTC] PHP Notice:  `module` is not allowed as a key in 'CubeCart_modules' table! in /home/blazebay/public_html/webshop/classes/db/database.class.php on line 888
[23-Jan-2017 20:20:24 UTC] PHP Notice:  `status` is not allowed as a key in 'CubeCart_modules' table! in /home/blazebay/public_html/webshop/classes/db/database.class.php on line 888
[23-Jan-2017 20:20:24 UTC] PHP Notice:  `code` is not allowed as a key in 'CubeCart_currency' table! in /home/blazebay/public_html/webshop/classes/db/database.class.php on line 888
[23-Jan-2017 20:20:24 UTC] PHP Notice:  `doc_home` is not allowed as a key in 'CubeCart_documents' table! in /home/blazebay/public_html/webshop/classes/db/database.class.php on line 888
[23-Jan-2017 20:20:24 UTC] PHP Notice:  `doc_status` is not allowed as a key in 'CubeCart_documents' table! in /home/blazebay/public_html/webshop/classes/db/database.class.php on line 888
[23-Jan-2017 20:20:24 UTC] PHP Notice:  `status` is not allowed as a key in 'CubeCart_inventory' table! in /home/blazebay/public_html/webshop/classes/db/database.class.php on line 888
[23-Jan-2017 20:20:24 UTC] PHP Notice:  `latest` is not allowed as a key in 'CubeCart_inventory' table! in /home/blazebay/public_html/webshop/classes/db/database.class.php on line 888
[23-Jan-2017 20:20:24 UTC] PHP Notice:  `name` is not allowed as a key in 'CubeCart_config' table! in /home/blazebay/public_html/webshop/classes/db/database.class.php on line 888
[23-Jan-2017 20:20:24 UTC] PHP Notice:  `active` is not allowed as a key in 'CubeCart_currency' table! in /home/blazebay/public_html/webshop/classes/db/database.class.php on line 888
[23-Jan-2017 20:20:24 UTC] PHP Notice:  `type` is not allowed as a key in 'CubeCart_seo_urls' table! in /home/blazebay/public_html/webshop/classes/db/database.class.php on line 888
[23-Jan-2017 20:20:24 UTC] PHP Notice:  `item_id` is not allowed as a key in 'CubeCart_seo_urls' table! in /home/blazebay/public_html/webshop/classes/db/database.class.php on line 888
[23-Jan-2017 20:20:24 UTC] PHP Notice:  `path` is not allowed as a key in 'CubeCart_seo_urls' table! in /home/blazebay/public_html/webshop/classes/db/database.class.php on line 888
[23-Jan-2017 20:20:24 UTC] PHP Notice:  `type` is not allowed as a key in 'CubeCart_seo_urls' table! in /home/blazebay/public_html/webshop/classes/db/database.class.php on line 888
[23-Jan-2017 20:20:24 UTC] PHP Notice:  `item_id` is not allowed as a key in 'CubeCart_seo_urls' table! in /home/blazebay/public_html/webshop/classes/db/database.class.php on line 888
[23-Jan-2017 20:20:24 UTC] PHP Notice:  `path` is not allowed as a key in 'CubeCart_seo_urls' table! in /home/blazebay/public_html/webshop/classes/db/database.class.php on line 888
[23-Jan-2017 20:20:24 UTC] PHP Notice:  `cat_parent_id` is not allowed as a key in 'CubeCart_category' table! in /home/blazebay/public_html/webshop/classes/db/database.class.php on line 888
[23-Jan-2017 20:20:24 UTC] PHP Notice:  `status` is not allowed as a key in 'CubeCart_category' table! in /home/blazebay/public_html/webshop/classes/db/database.class.php on line 888
[23-Jan-2017 20:20:24 UTC] PHP Notice:  `hide` is not allowed as a key in 'CubeCart_category' table! in /home/blazebay/public_html/webshop/classes/db/database.class.php on line 888
[23-Jan-2017 20:20:24 UTC] PHP Notice:  `name` is not allowed as a key in 'CubeCart_config' table! in /home/blazebay/public_html/webshop/classes/db/database.class.php on line 888
[23-Jan-2017 20:20:24 UTC] PHP Notice:  `type` is not allowed as a key in 'CubeCart_seo_urls' table! in /home/blazebay/public_html/webshop/classes/db/database.class.php on line 888
[23-Jan-2017 20:20:24 UTC] PHP Notice:  `item_id` is not allowed as a key in 'CubeCart_seo_urls' table! in /home/blazebay/public_html/webshop/classes/db/database.class.php on line 888
[23-Jan-2017 20:20:24 UTC] PHP Notice:  `path` is not allowed as a key in 'CubeCart_seo_urls' table! in /home/blazebay/public_html/webshop/classes/db/database.class.php on line 888
[23-Jan-2017 20:20:24 UTC] PHP Notice:  `type` is not allowed as a key in 'CubeCart_seo_urls' table! in /home/blazebay/public_html/webshop/classes/db/database.class.php on line 888
[23-Jan-2017 20:20:24 UTC] PHP Notice:  `item_id` is not allowed as a key in 'CubeCart_seo_urls' table! in /home/blazebay/public_html/webshop/classes/db/database.class.php on line 888
[23-Jan-2017 20:20:24 UTC] PHP Notice:  `path` is not allowed as a key in 'CubeCart_seo_urls' table! in /home/blazebay/public_html/webshop/classes/db/database.class.php on line 888
[23-Jan-2017 20:20:24 UTC] PHP Notice:  `type` is not allowed as a key in 'CubeCart_seo_urls' table! in /home/blazebay/public_html/webshop/classes/db/database.class.php on line 888
[23-Jan-2017 20:20:24 UTC] PHP Notice:  `item_id` is not allowed as a key in 'CubeCart_seo_urls' table! in /home/blazebay/public_html/webshop/classes/db/database.class.php on line 888
[23-Jan-2017 20:20:24 UTC] PHP Notice:  `path` is not allowed as a key in 'CubeCart_seo_urls' table! in /home/blazebay/public_html/webshop/classes/db/database.class.php on line 888
[23-Jan-2017 20:20:24 UTC] PHP Notice:  `doc_parent_id` is not allowed as a key in 'CubeCart_documents' table! in /home/blazebay/public_html/webshop/classes/db/database.class.php on line 888
[23-Jan-2017 20:20:24 UTC] PHP Notice:  `doc_status` is not allowed as a key in 'CubeCart_documents' table! in /home/blazebay/public_html/webshop/classes/db/database.class.php on line 888
[23-Jan-2017 20:20:24 UTC] PHP Notice:  `navigation_link` is not allowed as a key in 'CubeCart_documents' table! in /home/blazebay/public_html/webshop/classes/db/database.class.php on line 888
[23-Jan-2017 20:20:24 UTC] PHP Notice:  `name` is not allowed as a key in 'CubeCart_config' table! in /home/blazebay/public_html/webshop/classes/db/database.class.php on line 888
[23-Jan-2017 20:20:24 UTC] PHP Notice:  `status` is not allowed as a key in 'CubeCart_inventory' table! in /home/blazebay/public_html/webshop/classes/db/database.class.php on line 888
[23-Jan-2017 20:20:24 UTC] PHP Notice:  `featured` is not allowed as a key in 'CubeCart_inventory' table! in /home/blazebay/public_html/webshop/classes/db/database.class.php on line 888
[23-Jan-2017 20:20:24 UTC] PHP Notice:  `name` is not allowed as a key in 'CubeCart_config' table! in /home/blazebay/public_html/webshop/classes/db/database.class.php on line 888
[23-Jan-2017 20:20:24 UTC] PHP Notice:  `time` is not allowed as a key in 'CubeCart_access_log' table! in /home/blazebay/public_html/webshop/classes/db/database.class.php on line 888
[23-Jan-2017 20:20:24 UTC] PHP Notice:  `session_last` is not allowed as a key in 'CubeCart_sessions' table! in /home/blazebay/public_html/webshop/classes/db/database.class.php on line 888

[23-Feb-2017 09:46:59 UTC] PHP Warning:  include_once() [<a href='http://docs.php.net/manual/en/function.include.php'>function.include.php</a>]: Failed opening '/home/blazebay/public_html/webshop/classes/cubecart.class.php' for inclusion (include_path='.:/usr/lib/php:/usr/local/lib/php') in /home/blazebay/public_html/webshop/classes/autoloader.class.php on line 77
[23-Feb-2017 09:46:59 UTC] PHP Fatal error:  Class 'Cubecart' not found in /home/blazebay/public_html/webshop/controllers/controller.index.inc.php on line 57
[23-Feb-2017 09:46:59 UTC] PHP Fatal error:  Class 'Cubecart' not found in /home/blazebay/public_html/webshop/controllers/controller.index.inc.php on line 57
[23-Feb-2017 09:46:59 UTC] PHP Warning:  include_once() [<a href='http://docs.php.net/manual/en/function.include.php'>function.include.php</a>]: Failed opening '/home/blazebay/public_html/webshop/classes/cubecart.class.php' for inclusion (include_path='.:/usr/lib/php:/usr/local/lib/php') in /home/blazebay/public_html/webshop/classes/autoloader.class.php on line 77
[23-Feb-2017 09:46:59 UTC] PHP Fatal error:  Class 'Cubecart' not found in /home/blazebay/public_html/webshop/controllers/controller.index.inc.php on line 57
[23-Feb-2017 09:49:28 UTC] PHP Warning:  include_once(/home/blazebay/public_html/webshop/classes/cubecart.class.php) [<a href='http://docs.php.net/manual/en/function.include-once.php'>function.include-once.php</a>]: failed to open stream: Permission denied in /home/blazebay/public_html/webshop/classes/autoloader.class.php on line 77
[23-Feb-2017 09:49:28 UTC] PHP Warning:  include_once() [<a href='http://docs.php.net/manual/en/function.include.php'>function.include.php</a>]: Failed opening '/home/blazebay/public_html/webshop/classes/cubecart.class.php' for inclusion (include_path='.:/usr/lib/php:/usr/local/lib/php') in /home/blazebay/public_html/webshop/classes/autoloader.class.php on line 77
[23-Feb-2017 09:49:28 UTC] PHP Fatal error:  Class 'Cubecart' not found in /home/blazebay/public_html/webshop/controllers/controller.index.inc.php on line 57
[23-Feb-2017 09:52:13 UTC] PHP Warning:  include_once(/home/blazebay/public_html/webshop/classes/cubecart.class.php) [<a href='http://docs.php.net/manual/en/function.include-once.php'>function.include-once.php</a>]: failed to open stream: Permission denied in /home/blazebay/public_html/webshop/classes/autoloader.class.php on line 77
[23-Feb-2017 09:52:13 UTC] PHP Warning:  include_once() [<a href='http://docs.php.net/manual/en/function.include.php'>function.include.php</a>]: Failed opening '/home/blazebay/public_html/webshop/classes/cubecart.class.php' for inclusion (include_path='.:/usr/lib/php:/usr/local/lib/php') in /home/blazebay/public_html/webshop/classes/autoloader.class.php on line 77
[23-Feb-2017 09:52:13 UTC] PHP Fatal error:  Class 'Cubecart' not found in /home/blazebay/public_html/webshop/controllers/controller.index.inc.php on line 57
[23-Feb-2017 09:52:41 UTC] PHP Warning:  include_once(/home/blazebay/public_html/webshop/classes/cubecart.class.php) [<a href='http://docs.php.net/manual/en/function.include-once.php'>function.include-once.php</a>]: failed to open stream: Permission denied in /home/blazebay/public_html/webshop/classes/autoloader.class.php on line 77
[23-Feb-2017 09:52:41 UTC] PHP Warning:  include_once() [<a href='http://docs.php.net/manual/en/function.include.php'>function.include.php</a>]: Failed opening '/home/blazebay/public_html/webshop/classes/cubecart.class.php' for inclusion (include_path='.:/usr/lib/php:/usr/local/lib/php') in /home/blazebay/public_html/webshop/classes/autoloader.class.php on line 77

    Can you give me a hint how to get the shop back for now? I will also open another thread about doing a new clean install and about how to backup only products and customer data.

     

     

    Upgrade process stuck

    in Install & Upgrade Support

    Posted

    HI there. Thanks for your reply. Fortunately I had a full backup of the shop so I could do a rollback. Now it is v6.1.1 again and working. I know that it is recommended to update, but at the moment we need the shop so it's no time to try... I will test your suggestions asap.

    Cheers, Vert

    Internal Server Error + Error 500

    in Technical Help

    Posted

    Thanks for that. So I'll have to get in touch with the provider, I think...

    Here's the Error log from the website (copied only a few lines)...

    [Sat Dec 26 18:22:45 2015] [error] [client 17.142.159.139] File does not exist: /home/blazebay/public_html/500.shtml
[Sat Dec 26 18:22:45 2015] [error] [client 17.142.159.139] (12)Cannot allocate memory: couldn't create child process: /opt/suphp/sbin/suphp for /home/blazebay/public_html/webshop/index.php
[Sat Dec 26 18:22:45 2015] [error] [client 199.16.156.126] File does not exist: /home/blazebay/public_html/500.shtml
[Sat Dec 26 18:22:45 2015] [error] [client 199.16.156.126] (12)Cannot allocate memory: couldn't create child process: /opt/suphp/sbin/suphp for /home/blazebay/public_html/webshop/index.php
[Sat Dec 26 18:22:45 2015] [error] [client 199.16.156.126] File does not exist: /home/blazebay/public_html/500.shtml
[Sat Dec 26 18:22:45 2015] [error] [client 199.16.156.126] (12)Cannot allocate memory: couldn't create child process: /opt/suphp/sbin/suphp for /home/blazebay/public_html/webshop/index.php
[Sat Dec 26 18:22:44 2015] [error] [client 66.249.69.96] File does not exist: /home/blazebay/public_html/default0.php

    Internal Server Error + Error 500

    in Technical Help

    Posted

    Hello Everybody,

    I hope all of you has/had a nice Christmas time. I am running a shop on www.blazebayley.net/webshop and just getting an error message, which says "internal server error" and at the bottom something about an error 500. I am not able to access the admin panel either.

    As I have not much skills in understanding php and also the error log, I attached it here. Hopefully someone is able to help me out. I can also send login details per pm if needed.

    Thanks in advance...

    Cheers, Marco

    error_log

    [Resolved] Store front blank page

    in Technical Help

    Posted

    I looked into the folder, all the other files have permissions 644. But I am not able to change permissons of that one file, no matter which program I tried. Even the filemanager in the hoster's admin panel won't work... Might it be useful to force an upgrade of the forum software?

    [Resolved] Store front blank page

    in Technical Help

    Posted · Edited by Vertigo

    Hi There,

    since yesterday it was not able to enter the shop, all you get is a blank page...

    The admin panel works fine, I can go everywhere and do everything there. But no chance to get to the shop itself. There were no changes done by me during the last two weeks, so I have no idea what went wrong here. Can you please help me out? What info do you need?

    I enabled debugging, and it returns no php errors or warnings. I have only one red line in line [9}

    MySQLi
Queries (10):
[1] SELECT SQL_CALC_FOUND_ROWS * FROM `cc5_CubeCart_sessions` WHERE cc5_CubeCart_sessions.session_id = '2f76cb755b9a8f8578132a8cdff7b5da' LIMIT 1; -- (0.000964879989624 sec) [NOT CACHED]
[2] SELECT FOUND_ROWS() as Count; -- (0.00181198120117 sec) [NOT CACHED]
[3] SELECT * FROM `cc5_CubeCart_lang_strings` WHERE cc5_CubeCart_lang_strings.language = 'en-GB' ; -- (0.0018470287323 sec) [NOT CACHED]
[4] SELECT * FROM `cc5_CubeCart_hooks` WHERE cc5_CubeCart_hooks.enabled = '1' ORDER BY priority ASC ; -- (0.000213146209717 sec) [NOT CACHED]
[5] SELECT `php_code`, `unique_id`, `description`, `hook_trigger` FROM `cc5_CubeCart_code_snippet` WHERE cc5_CubeCart_code_snippet.enabled = '1' ORDER BY `priority` ASC ; -- (0.000979900360107 sec) [NOT CACHED]
[6] SELECT `cat_id`, `cat_name`, `cat_parent_id` FROM `cc5_CubeCart_category` ORDER BY `cat_id` DESC ; -- (0.00109100341797 sec) [NOT CACHED]
[7] SELECT `cat_id`, `cat_name` FROM `cc5_CubeCart_category_language` WHERE cc5_CubeCart_category_language.language = 'en-US' ; -- (0.00179100036621 sec) [NOT CACHED]
[8] SELECT * FROM `cc5_CubeCart_permissions` WHERE cc5_CubeCart_permissions.admin_id = '1' ; -- (7.89165496826E-5 sec) [NOT CACHED]
[9] CHECK TABLE `cc5_CubeCart_system_error_log`; -- (0.0146658420563 sec) [ERROR - NOT CACHED]
[10] INSERT INTO `cc5_CubeCart_admin_log` (`admin_id`,`ip_address`,`time`,`description`) VALUES ('1','78.50.199.104','1440745133','Action `CHECK TABLE` has been performed successfully.'); -- (0.000440120697021 sec) [NOT CACHED]
Memory: Peak Usage / Max (%):
6.02MB / 64M (9.4%) Cache (File): Always Disabled in ACP
Cache Used: 0.00 KB of 40.00 KB (0.00%) [Clear Cache] Page Load Time:
-0.014737 seconds

    Anyone has an idea how to get the shop back? Thanks in advance,

     

    Marco

    Problems with images

    in Technical Help

    Posted

    Hi There, it's me again!

    Now I have another issue with the products page. I cannot see or change the images which are added to an item? Just seeing a blank field...

    Also I cannot enter the filemanager, same problem with a whole blank page...

    [Resolved] Products page cannot be accessed

    in Technical Help

    Posted · Edited by Vertigo

    Yes the Keyring is the problem. attached is an error log from the webshop I found on the server. It says something about "out of memory". Maybe this could help?

    I also made a database backup before updating to v6.0.6. This backup is about 134mb, the one before just has about 10mb...

     

     

    [Resolved] Products page cannot be accessed

    in Technical Help

    Posted

    Hi There,

    This is Marco from Germany, so excuse my English... ;-)

    I took over the cubecart webshop of Blaze Bayley (www.blazebayley.net) and now have an issue which I cannot solve so far.

    There was a new item added, and it is also shown in the shop. But when you try to open the item in the shop you'll get a blank page. All other items still work.

    Furthermore you cannot open the products page in the admin panel. There always be a blank page too.

    This happened a few days ago, no changes were done in the past few weeks. I updated the shop to v6.0.6 today and hope it may help, but it don't work out though.

    As I am not very skilled in this, can anyone please help me out?

    Thanks in advance, Marco

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