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Hollister

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Posts posted by Hollister

  1. I tried your suggestion (currently active) with no change. It is the double div

    > But the real problem is that the skin template has two <div> blocks where the Copyright content is placed: one 'show-for-small-only' and one for 'show-for-medium-up'
    So anybody putting a java script in the 'Copyright Text" section will have this problem?

    Double content is also bad for Google?

  2. I am trying to add the secure seal from Godaddy to the 'Copyright text' in the store settings.

    Its something like  (PS: Below is not the correct seal ID)

    <span id="siteseal"><script async type="text/javascript" src="https://seal.godaddy.com/getSeal?sealID=0lwpmB7U1ELUSpdGka8lmjf9eCvphf9xt56esxBvE7YRhLdmA"></script></span>

    But when I save and reload it shows 2 seals.

  3. I installed the Language module German (Deutsch)

    When setting up the product, no problem to translate the text
    Now I am setting up the options.

    Inventory - Product Options - edit

    How do I translate the Option Group name and the attributes? see attachment

    thank you

    option-attributes.jpg

  4. Language German is installed.

    2 issues:
    - bottom of the screen the word is cut of. (should be abonnieren but is abonn) see screenshot --> maybe that is why it is not working
    - it does not work.

    If I switch to english (US) the signup works

    I guess I could change the translation to 'ab.' but then the real issue for other languages is not fixed, correct?

    Checking the translation:

    Extensions - Manage Extensions - Languages - Deutsch (edit) - Newsletter

    change from 'Newsletter abonnieren' to ''abonnieren' and now it works. :)  see screenshot

    So someone should fix the german translation file

    MailingList.jpg

    abonnieren.jpg

  5. Settings - Administrator, setting 'Receive order notifications?' is set.
    Settings - Store Settings - Features, 'Order status for admin email notifications' was set to 'Processing' changing to Pending and retesting

    and wouldn't you know it. Email arrived, both for the customer and the admin notification. Very good catch.

     

  6. Super, that explains part one. It was set to 600. so 10min I assume.

    The customer did receive the confirmation email.  So why would the admin not get the email within those 10 minutes? I will place another test order. Still no admin notification of the order.

  7. On 10/17/2017 at 5:59 PM, bsmither said:

    Welcome Hollister! Glad to see you made it to the forums.

    I will test this with CC6112.

    The order should be at Pending. That is, the order has been placed but not yet paid for. Once paid, then the admin will manually set the order to Processing. Once the product has been given to the shipping company, the admin manually sets the order to Completed.

    Sometimes the customer can cancel an order, and the admin can manually set the order to Cancelled, but the payment gateway does not (I do not know if maybe one of the PayPal modules can do this).

    In admin, Store Settings, Features tab, there is "Order status for admin email notifications". Actually, you only have a choice of Pending or Processing even though all order statuses are listed. So, when CubeCart sends the order to the POF, and if that choice is Pending, the email address used as the store's general email address and any email address for admins who have checked the related box in their profile will get the email advising of a new order.

    The POF, if set to send the email, will send the email the customer would get when the order goes to processing. Please check this setting in the POF configuration screen.

    However, if the order somehow went straight to Cancelled, the customer should have received the specific cancellation email, but the admin would not be notified of that action.

    In POF V1.0.1 the setting 'Send order confirmation email?' is set

    Today I test ordered again and the order showed pending. A little while later, the order showed again 'canceled'. I did not process it.

    Maybe some events are not working??

    I will test order again and describe (no orders in store, no customers) Language set to german
    - POF has been generated
    - Order status in admin is now pending
    - email confirmation to customer received
    - email notification for admin is NOT coming through
    - I placed a 2nd order under the same account and now the first order is in status 'canceled' --> very strange

     

     

     

     

  8. Hello,

    running CC V6.1.12, fresh setup

    I do not get admin notifications when a customer orders. Customer does get the email.

    Payment Gateway is:  Print Order Form

    2 test orders were placed, first they showed status pending, now they show cancelled. (I did not process them)

    In either case the admin notifications emails of those orders did not come in

  9. Hi there,

    new to CC, installed V6.1.12

    I installed POF and have the following questions after I test ordered a product.

    When an order is placed, the customer gets the notification (great)
    - The order status shows cancelled in the admin section (why?) How can I set it up so when an order is placed it shows "processing..."
    - I am missing the notification to the admin, so that the admin of the store gets a notification.
    If it is there, I can not find it.

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