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Kat.underwood

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Posts posted by Kat.underwood

  1. Upon further investigation...I uninstalled the extension...it seems to be a cart issue, as I get the same error even without the extension installed...I've asked my website hosting company about it and am awaiting a reply

    This is what I get///Greek to me...please explain...

     

    Date  
    Today, 10:47
    Request Sent - http://sellonline.canadapost.ca/<eparcel> <language>en</language> <ratesAndServicesRequest> <merchantCPCID>0008650666</merchantCPCID> <fromPostalCode>T0E 2A0</fromPostalCode> <itemsPrice>40.00</itemsPrice> <lineItems> <item> <quantity>1</quantity> <weight>0.35</weight> <length>10</length> <width>5</width> <height>10</height> <description>Online Order</description> </item> </lineItems> <city></city> <provOrState>Alberta</provOrState> <country>CA</country> <postalCode>T0E 2A0</postalCode> </ratesAndServicesRequest> </eparcel>
    Response received<?xml version="1.0" ?> <!DOCTYPE eparcel [ <!ELEMENT eparcel (error)> <!ELEMENT error (statusCode,statusMessage*, requestID)> <!ELEMENT statusCode (#PCDATA)> <!ELEMENT statusMessage (#PCDATA)> <!ELEMENT requestID (#PCDATA)> ]> <eparcel> <error> <statusCode>-2001</statusCode> <statusMessage>Merchant CPC Id not found on server. </statusMessage> <requestID>42829427</requestID> </error> </eparcel> <!--END_OF_EPARCEL-->
  2. Hi, Just installed the Canada Post extension, set it all up, made sure all my products have weights, size, etc. Now when testing the checkout process I have discovered that there is an error saying my product is too heavy or can't be shipped to country... wtf?? |Has this happened to anyone else? I only ship to Canada, so my default postal code(shipping) and countries is all set in the extension...did I miss something somewhere? Any help would be greatly appreciated

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