AeroLogistica

Just beautiful @bsmither. Thank you!

Hi fellow Geeks, so, on mobile, the product view is two columns initially, the left, fits the product image and the right, fits options (drop down menu). It would look nice if it was displayed as one column, title, product image and options. How can I achieve this? Thanks in advance! regards, AJ

Thank you @bsmither, I'll stay hopeful

Hi @bsmither, any thoughts?

I tested it thoroughly and indeed, only sends/receives the newsletter, any other email, such as order cancelled, etc, won't get sent/received. If I look at the email log, I can see the status as sent and it doesn't generate an error. It won't even end up in the spam/junk folder, really odd.

Correction @bsmither, it only sends the newsletter test to any email, but, when specifically, canceling an order, etc, no email y received. Really weird.

@bsmither right on the money as always. SMTP Authentication = on and the right credentials and voilá. Now is sending emails left and right. Thanks!

Exactly @bsmither, because the test goes through. Let me do that. Thanks! ok it failed now. It did had the username and password fields filled in before, it was set to no, so it wasn't requiring, I guess they must be incorrect. But also it could be initiated at the server level, because check the red part on the error log: Testing SMTP - Fail 2024-04-24 02:07:37 SERVER -> CLIENT: 220-35.33.167.72.host.secureserver.net ESMTP Exim 4.97.1 #2 Wed, 24 Apr 2024 02:07:37 +0000 220-We do not authorize the use of this system to transport unsolicited, 220 and/or bulk e-mail. 2024-04-24 02:07:37 CLIENT -> SERVER: EHLO www.loteriagringa.com 2024-04-24 02:07:37 SERVER -> CLIENT: 250-35.33.167.72.host.secureserver.net Hello www.loteriagringa.com [72.167.33.35]250-SIZE 52428800250-8BITMIME250-PIPELINING250-PIPECONNECT250-AUTH PLAIN LOGIN250-STARTTLS250 HELP 2024-04-24 02:07:37 CLIENT -> SERVER: STARTTLS 2024-04-24 02:07:37 SERVER -> CLIENT: 220 TLS go ahead 2024-04-24 02:07:37 CLIENT -> SERVER: EHLO www.loteriagringa.com 2024-04-24 02:07:37 SERVER -> CLIENT: 250-35.33.167.72.host.secureserver.net Hello www.loteriagringa.com [72.167.33.35]250-SIZE 52428800250-8BITMIME250-PIPELINING250-PIPECONNECT250-AUTH PLAIN LOGIN250 HELP 2024-04-24 02:07:37 CLIENT -> SERVER: AUTH LOGIN 2024-04-24 02:07:37 SERVER -> CLIENT: 334 VXNlcm5hbWU6 2024-04-24 02:07:37 CLIENT -> SERVER: [credentials hidden] 2024-04-24 02:07:37 SERVER -> CLIENT: 334 UGFzc3dvcmQ6 2024-04-24 02:07:37 CLIENT -> SERVER: [credentials hidden] 2024-04-24 02:07:39 SERVER -> CLIENT: 535 Incorrect authentication data 2024-04-24 02:07:39 SMTP ERROR: Password command failed: 535 Incorrect authentication data SMTP Error: Could not authenticate. 2024-04-24 02:07:39 CLIENT -> SERVER: QUIT 2024-04-24 02:07:39 SERVER -> CLIENT: 221 35.33.167.72.host.secureserver.net closing connection SMTP connect() failed. https://github.com/PHPMailer/PHPMailer/wiki/Troubleshooting

Thanks @bsmither. I created a newsletter and tested it and returned this on the log: SMTP Error: The following recipients failed: [email protected]: Please turn on SMTP Authentication in your mail client. (www.loteriagringa.com) [72.167.33.35]:39408 is not permitted to relay through this server without authentication.

I've tried to troubleshoot all possible scenarios on why messages are not sent, still clueless.

Understood, see, I knew there was something about it. Thanks @bsmither They are all there, except for verify newsletter subscription yet I have tested with other ones that have it, such as recovery password (Spanish) and order cancelled (Spanish), with the same result. Emails not arriving, not even at the junk folder level. Yet, everything about the SMTP is successful. It must be server but Godaddy service sucks when you mention third party apps

Hi, I may have seen this post before where the SMTP is successful. I do receive the email where it says "if you are reading this email then you can be sure that email from your store is working", yet, for cancelled orders or even testing for the newsletters, emails are not being sent. Server issue? Testing SMTP - Success 2024-04-19 23:29:05 SERVER -> CLIENT: 220-35.33.167.72.host.secureserver.net ESMTP Exim 4.97.1 #2 Fri, 19 Apr 2024 23:29:05 +0000 220-We do not authorize the use of this system to transport unsolicited, 220 and/or bulk e-mail. 2024-04-19 23:29:05 CLIENT -> SERVER: EHLO www.loteriagringa.com 2024-04-19 23:29:05 SERVER -> CLIENT: 250-35.33.167.72.host.secureserver.net Hello www.loteriagringa.com [72.167.33.35]250-SIZE 52428800250-8BITMIME250-PIPELINING250-PIPECONNECT250-AUTH PLAIN LOGIN250-STARTTLS250 HELP 2024-04-19 23:29:05 CLIENT -> SERVER: STARTTLS 2024-04-19 23:29:05 SERVER -> CLIENT: 220 TLS go ahead 2024-04-19 23:29:05 CLIENT -> SERVER: EHLO www.loteriagringa.com 2024-04-19 23:29:06 SERVER -> CLIENT: 250-35.33.167.72.host.secureserver.net Hello www.loteriagringa.com [72.167.33.35]250-SIZE 52428800250-8BITMIME250-PIPELINING250-PIPECONNECT250-AUTH PLAIN LOGIN250 HELP 2024-04-19 23:29:06 CLIENT -> SERVER: MAIL FROM:<[email protected]> 2024-04-19 23:29:06 SERVER -> CLIENT: 250 OK 2024-04-19 23:29:06 CLIENT -> SERVER: RCPT TO:<[email protected]> 2024-04-19 23:29:06 SERVER -> CLIENT: 250 Accepted 2024-04-19 23:29:06 CLIENT -> SERVER: DATA 2024-04-19 23:29:06 SERVER -> CLIENT: 354 Enter message, ending with "." on a line by itself 2024-04-19 23:29:06 CLIENT -> SERVER: Date: Fri, 19 Apr 2024 23:29:05 +0000 2024-04-19 23:29:06 CLIENT -> SERVER: To: [email protected] 2024-04-19 23:29:06 CLIENT -> SERVER: From: =?UTF-8?Q?Juega_Loter=C3=ADa_de_los_Estados_Unidos_desde_cualquier_lugar?= <[email protected]> 2024-04-19 23:29:06 CLIENT -> SERVER: Subject: Testing SMTP 2024-04-19 23:29:06 CLIENT -> SERVER: Message-ID: <[email protected]> 2024-04-19 23:29:06 CLIENT -> SERVER: X-Mailer: PHPMailer 6.4.1 (https://github.com/PHPMailer/PHPMailer) 2024-04-19 23:29:06 CLIENT -> SERVER: MIME-Version: 1.0 2024-04-19 23:29:06 CLIENT -> SERVER: Content-Type: multipart/alternative; 2024-04-19 23:29:06 CLIENT -> SERVER: boundary="b1_APpSXKM1T4CiDwqLFf5sLuIRcmON6O0eSvlm8ro6Sw" 2024-04-19 23:29:06 CLIENT -> SERVER: Content-Transfer-Encoding: 8bit 2024-04-19 23:29:06 CLIENT -> SERVER: 2024-04-19 23:29:06 CLIENT -> SERVER: This is a multi-part message in MIME format. 2024-04-19 23:29:06 CLIENT -> SERVER: 2024-04-19 23:29:06 CLIENT -> SERVER: --b1_APpSXKM1T4CiDwqLFf5sLuIRcmON6O0eSvlm8ro6Sw 2024-04-19 23:29:06 CLIENT -> SERVER: Content-Type: text/plain; charset=us-ascii 2024-04-19 23:29:06 CLIENT -> SERVER: 2024-04-19 23:29:06 CLIENT -> SERVER: Testing email sent by &quot;SMTP&quot; from CubeCart v6.5.4 at https://www.loteriagringa.com/play.If you are reading this message then you can be sure that email from your store is working. 2024-04-19 23:29:06 CLIENT -> SERVER: 2024-04-19 23:29:06 CLIENT -> SERVER: --b1_APpSXKM1T4CiDwqLFf5sLuIRcmON6O0eSvlm8ro6Sw 2024-04-19 23:29:06 CLIENT -> SERVER: Content-Type: text/html; charset=us-ascii 2024-04-19 23:29:06 CLIENT -> SERVER: 2024-04-19 23:29:06 CLIENT -> SERVER: Testing email sent by &quot;SMTP&quot; from CubeCart v6.5.4 at https://www.loteriagringa.com/play.<br><br>If you are reading this message then you can be sure that email from your store is working. 2024-04-19 23:29:06 CLIENT -> SERVER: 2024-04-19 23:29:06 CLIENT -> SERVER: 2024-04-19 23:29:06 CLIENT -> SERVER: --b1_APpSXKM1T4CiDwqLFf5sLuIRcmON6O0eSvlm8ro6Sw-- 2024-04-19 23:29:06 CLIENT -> SERVER: 2024-04-19 23:29:06 CLIENT -> SERVER: . 2024-04-19 23:29:06 SERVER -> CLIENT: 250 OK id=1rxxfI-0000000AY1K-29x6 2024-04-19 23:29:06 CLIENT -> SERVER: QUIT 2024-04-19 23:29:06 SERVER -> CLIENT: 221 35.33.167.72.host.secureserver.net closing connection

I agree, but aside from the plug in, why would the order be generated at the checkout page? Customer hasn't even provided card info and the order goes through. The order history just says: status: pending Initiaror: gateway

Thanks for replying @Al Brookbanks, there are the settings. One thing I just found out is that if I add a product to the cart, and click on secure checkout until I arrive to the last page where the PayPal button and the fields for credit card are, at that point, the order gets generated. It shouldn't obviously because the customer hasn't even paid, he is just being presented with payment options yet the order gets processed under order. Maybe is missing a setting somewhere.

Hello fellow geeks, so, customer tries to pay, the order goes through but the transaction fails at PayPal level. That's fine as it's a customer's issue, but how do I stop the order from going through? I often find myself cancelling orders due to this reason. As you can see, the customer was presented with the authentication but he skipped it, so obviously there wasn't a monetary transaction, yet the order goes through! It shouldn't go through! Whenever I am shopping online and there is an issue with the payment, the order simply won't go through, then I know there was a problem. Not only I have to keep cancelling these random orders but also explaining customers that the order went through at the website level yet not at a financial level. How to avoid this? How to prevent cubecart accepting orders that fail the payment authentication process? Thanks in advance! AJ

Howdy!

Awesome @bsmither, thanks!

Thanks @bsmither, I guess the credit card process makes sense. How about merging shipping and invoicing address? Still a lot of work?

Howdy people? So, my products are digital hence no need for shipping address, is there a way to disable it so the system won't ask for a shipping address? Thanks. regards, AJ

Awesome, as always, thanks for all your help @bsmither. Cheers, AJ

Just to add a little challenge to the project, there are two games where the customer can actually select the same numbers, so, I guess on those the approach would have to be different.

ok, I see, like this?

I was able to fix it but now the cart floater mover right but at least I can see the cart option.

Thanks @bsmither, but isn't it commented out? my actual: {* <div class="row hide" id="small-search"> <div class="small-12 columns"> {include file='templates/box.search.php'} </div> </div> </div> </div> </div>*}

Hello fellow Geeks, so, I am having an issue where a product is added to the cart on mobile, you can see the cart above left, but when I click on the little icon, it moves left, you can see the product but if I click on it, then moves right again and enters this loop where it won't take you anywhere. Now, if I flip the phone (horizontal), then the customer can see the cart, the product and click on view cart and being taken to check out. I cannot be telling customers, when browsing on mobile please flip phone sideways and also customers won't come up with that decision on their own. Thanks in advance. https://www.loteriagringa.com/play/