jerseyjoe

what program do you recommend? I need to do this as well. Photoshop can do it. Adobe's less expensive program, "Image Ready" may also do it - I haven't looked. Also, take a look a Picasa2, the free image management and manipulation tool from Google. I don't recall if it allows for resizing but it may. If nothing else, it does an excellent job of managing the many photos I have in some very out-of-the-way folders. Put's all in one easily navigated inetface. But keep in mind that it's not sufficient to just resize dimensions. File size directly affects download time. PS and Image Ready each include excellent tools for optimizing files for the web.

My point in asking is this; I can't tell from your description of what you see as an issue if you are uploading an image that is, let's say 200 by 200, and expect it to display as 400 by 400. Is that what you are wanting? Or are you saying you are uplaoding a 400 by 400 that is appearing only in smaller dimensions whilst you cannot see the original, larger one?

At the risk of belaboring the issue of what is a domain, as we all know, Tim Berners-Lee. the inventor of the Internet, is a Francophone. He chose "domain," the French word for "house," to describe the contents of a single web site. It is an inclusive word, referring to everything within that house. To extend his metaphor, a sub-domain (sub being Latin for "beneath" or "part of") is a room or space within that house, just like a bathroom or bedroom. If I supply electricity, water, waste, broadband or phone service to a house, it implicitly is available to any place within that house. I can see that there may be a need to prohibit CC being used to create a "mall." Aside from the question of how real an issue that might be, given the general failure of the mall concept, banning *all* sub-domains may not be the best way to do that. If a ban were specifically to prohibit the use of CC to create mall stores while allowing sub-domains to situations with certain commonality between the stores, that might work. For example, it might be required that any sub-domains be for stores owned by one merchant. It could be required that all sub-domains use a common database. There are other ways of surpressing mall applications but not prohibiting sub-domains. Anyway, recognizing that between trips to the beer barrel, Brooky is working furiously to bring out 3.1, I don't see this as a high priority issue. But if he wants to appoint a committee to prepare a new license agreement for 3.1, I'd be willing to work with others in a private forum. Thanks again for your input. Joe

What are the dimensions of your images prior to upload?

Please accept my apology upfront that we disagree on this point. I trust that we are on the same side, what is good for CC. Maybe the agreement needs to be revised but at the moment, and with sincere respect, it does not contain the limits you suggest. The paragraph you quote is the exact language to which I also am referring also. It seems to be a matter of each of us getting a different meaning from the same language. I don't see that it imposes any limits on a sub-domain - because . . . 1) it refers to where and and how a *copyright removal key* may be applied. It says nothing about anything other than that license key and no other paragraph mentions any limit on sub-domains. 2) even then, and only as it applies to copyright removal key, the language used ("A single license key must be used for each domain and may not be used more than once. ") implicitly includes all sub-domains under that domain. I'm sure we agree that a sub-domain is not a separate doman. It is anything and everything within that domain, including a sub-domain - unless of course, the language of the license were to explicitly state that sub-domains are not permitted - which it does not. That's the difference between implicit and explicit. Under the concept of implicit, what is not explicitly prohibited is allowed. Then there is the practical issue. I have 5 stores, each of which has a copyright license removal key. But were I to want to buy a key for a sub-domain for any of them, I am not aware of any way of doing that. There's nothing in the purchasing GUI that refers to it. Maybe this should be run past Brooky to ask what is his intention - and to ask if the license agreement needs editing. Regards, Joe

I just did a quick read of the CC License Agreement and did not see any language regarding sub-domains. I did see language saying that a copyright removal license could only be used for a single domain - but even that implicitly includes sub-domains. Of course I did just skim the doc. Can yopu help me know where such limits are stated? Regards,

Eric, you said, "I have uploaded to DB " - but that just can't be. There is nothing to upload to the Db so if you have been soemhow doing that, you are on the wrong track. Installation of CC involves: 1) upload the CONTENTS of the "upload" folder- not the folder itself, just the contents of that folder. 2) go into your domain name's control panel (such as cPanel) and create the Db, create a Db user and (this next step is often overlooked), granting that user permisson to use that Db. 3) go to www.yourwebsite.com/install and follow the steps. But upload to the Db? unh-unh. Click above on Support > Tutorials. They are the best in this entire field.

OK, I'm back. Any luck so far? If not, PM me the access info and I'll take a look.

Hmmm - that's strange. It's 3am here (NY) and I've been awake briefly for the usual middle-of-the night reason. I've got to back to bed right now so I'll be off line for a few hours. But if no one else has helped you by the time I get up again in 4 hours, I'll ask you to PM me your URL and your server codes so I can go and try to help you. BTW, have you tried using either a different FTP program or a different browser? Sometimes that can effect a little magic. Meanwhile, maybe someone else can step up with a fix? Good luck

Nice clean design. I admire the lack of clutter. A suggestion, paragraphs of centered text force the reader's eye to find a new lbeginning at each line, and at a different location. It's a sublte but constant annoyance that greatly slows down a reader. Readers will be much happier with left-justified, right-ragged text blocks. BTW, what are you selling? I see that you describe your products as templates but when I look at a few I can't ell what kind of a web site any particular design would work with it. May I suggest a few words in the Homepage text - and sometimes in certain product descritions, might help.

The CC installler does not explain as clearly as is needed that, at the step where you are stuck, the system wants you to change the permission of that file (mean CHMOD it) to 777. Don't worry about the leading zero. I don't know why CHMOD instructions seem always (not just in CC) to refer to 4-digit CHMOD settings that include a leading zero when the reality is that only 3-digits seem to be do-able. Anyway, CHMOD that file to 777. That should let you past that step. When you try to edit the CC Homepage you may encounter a similar message that you need to CHMOD a file yet again. Further problems, just ask. There's almost always someone online somewhere in the CC World.

If you have, as reported, read the posts, you may have seen one from me in the past 6 or 8 hours explaining that it is of no help to tell us that you "can't get past step four" Do the wheels fall off? Does the Spanish Inquisition, unexpectedly, burn your monitor at the stake? Or is there an error message of some kind that might tell us what happens at step four so we can then tell you what is holding you back? Apologies for the sarcasim, but those of us who want to help you get frustrated when we are not told the details that allow us to diagnose the problem. Please tell us what you are seeing so we can see it too.

CMODing files is not the mysterious thing it appears to be. The word "chmod" is geek shorthand for "change mode." It means, once the CC files are up on the server, and you go to www.yourdomain.xxx/install The step by step installation process that appears will tell you which files or folders need to have their mode changed. It is done using one of the tools built into any worthwhile FTP program. Since the location of the tool and its appearance may vary, I can only tell you how it works in the FTP program I use. 1) have the FTP program open and connected to the server so you can see the list of CC files that are on the server. 2) take note of the name of a file that needs to have CHMOD. The code prior to CHMOD usually is something like 644 (some systems will report it in four digits as 0644). 3) go to that folder or file on the server and right-click on it. Usually a drop down menu will open. Usually, at the foot of the menu you'll see Properties. 4) left click on Properties and a dialog box will open. You will see that value 644 in one of the fields. Edit it to 777, which means that means that now the file can be written to as you create the store. Save the change. 5) repeat that process for each file or folder in the CC installation system that the system =says msut be CHMODed. If the FTP program you have doesn't allow the above, just ask in this thread for an alternative. When you have completed doing a CHMOD of all of the files that need it, go back to the CC installation steps and click on "try again." The system will confirm that the required CHMODs have been done - and you will be cleared to the next step in installation. Given that you are new to this stuff, which all us of were at one time, the process of installing a store seems highly complicated and dauntingly impossible. Trust me. It's not. The fact that you've come this far says you can do all of it. We'll help ypou thriugh any step where you get stuck. Just open a new thread for each isue so this one does wander off into other issue and therefore become less relevant if others are using search. Keep going and best of luck to you!

One of the biggest problems in diagnosing a problem is that you have to provide meaningful information. I can understand that if this is your first time asking for help in a forum, you probably don't yet know what we need from you in order to help you. It's not enough to tell us only that you can't get past step 4. There could be a number of reasons, but each has a symptom or a flag or something that reveals the cause of the problem. The cure follows from that . . . and I can assure you, more than one of us in these forums will recognize it and tell you how to deal with it. So far, you haven't told us what the system is telling you when you try to get past step four. Help us *see* what you are seeing. Are you getting an error message? What, exactly, word for word, does that error message say? If you are not getting an error message, tell us exactly what you have done, again in explicit detail, step-by-step, before you got to the step you can't get past. We'll do our best to help you, but we need your help to do that.

You mean . . . are you telling . . . you aren't? No way, man;, like no freeky-deeky way. Somebody told me if I kept doing this stuff I'd get to be like the moderators are. So, *that's* what they meant?

That's why EW gets those big bucks! If the tutorials don't help with whatever you encounter, don't hesitate to ask in these forums.

I'm no MySQL expert but it strikes me that if you have created a table, you have somehow corrupted (maybe that's the worng word - interferred? short-cicuited? whatever) the CC installation process which automatically creates its own tables as needed. You should not have to create any tables just to get CC installed. If that's what you have done, and unless there is some reason outside my limited knowledge for creating a Db and tables in some other way, try this: 1) Start fresh. do a total delete of the Db using the cPanel interface for MySQL. There you can delete the Db, user and so on there without going through all the steps of the PHPmysqlAdmin tutorial. 2) delete CC from your server. 3) upload a fresh copy of CC (meaning the entire contents of the folder "upload" - contents only - no more less) into the folder \public_html or \public_html\store\ or whatever. 4) start again with the CC installation script, and go through the Db creation steps in the tutorial I linked in my previous message. That should get you an installed CC with no pain.

Have you tried this: http://buildinghosting.com/CC_Step3_cure.htm

That's a pretty broad question whose answers depend greatly on where you and your customers are located, what you you are selling and to whom. If there are issues that give you reason for concern, the best source for answers would be an attorney, not here.

I have the same issues. You've explained and illustrated them far more clearly than I. Thank you for that. I hope there is some informed and intelligebt response that helps resolve these issues. Post-edit: Apparently there has been one of those misunderstandings that can arise on the Internet. The message above was posted, by co-incidence, only 7 minutes after Vrakas posted his. I had hit "reply" to the original message, not to his. I never saw his message until long after. I probably was doing my usual tedious hunt and peck while his was being put up. But, of course, my message appears in this thread, directly behind his. No one should assume that my posting is a commentary on or reference to his.

Thanks, Ill check them out. Anyone know about Moneybookers? They are based in England and appear to be a serious, active company yet they are not a CC gateway. I found at least one cigar web site where they are the gateway. CORRECTION: my bad. On taking a second look, they are a CC gateway. Sniveling excuse: their logo is small and subtle. May say much about them. Question still stands - anyone, especially in USA, have experience using them as a gateway?

Hi Mark, Thanks for that solution - but while I know it works, I want somethng that does not require the buyer to take the mental step of understanding the "+" sign. Net cost becomes even less clear when the buyer must make that addditional mental calculation and say to himself, "Oh, so "+95" means if I click here I will be paying $5 for the first cigar and $95 for the other 24, meaning a net cost of $100." It is hardly an intuitive calculation. Also, it runs counter to the transaction universally offered to buyers that follows the simple, unequivocal and unconditional statement, "A bundle costs $100.00." PT Barnum once said, "No one ever went broke by underestimating the intelligence of the average customer." Online we are dealing with people who do not even know how how to get rid of all the default crap in their browser. It's just too much to expect them to do math. So I want a mod that will state simply that: 1 cigar costs 5.00 1 bundle of 25 costs $100 Can do?

I'm about 85% finished construting a CC to sell premium hand rolled cigars. Earlier this week I guided the owner through the process of setting up a PayPal account. We got a bounce-back email, obviously from a filter that picked up the word "cigar" in the business name. It explained that PayPal accounts may not be used for tobacco sales because of their concern about complying with the variety of state-based regulations. I assume that a major issue is taxes. Taxes on tobacco products and related regulations, vary from state-to-state. I can see PayPal's point and suspect this will be an issue with card processors other than PayPal. So now we are going to have to use a mail / fax system until we can figure out how other retailer are handling it. If anyone has insight or can suggest a card processor who knows how to handle this situation while complying with the laws, I'd appreciate hearing. For example, how does one account for taxes to the variety of venues into which cigars are shipped?

where is the code that will reduce the height of the double red arrow and then, what code will move the three columns up to the red line? Of course, this is a Legend skin. TIA

HAve yopu looked at the turials avaialble under Support (see above)? Also, if you are using the Firefox browser, to locate the file that generates the logo graphic, put your cursor over the logo. Right click. From the menu that pops up select View Background image. The page will change, displaying ony the image. The exact location of the image is shown in the address bar. I can only guess that IE works in a similar way. You will need to use Photoshop or some similar graphics program to maniplulate your logo to the same size as the exisitng logo. (the alternative would be the more complex task of editing the CC files to change the size of the space assign to the default logo.) Once you have your lgo the right shape, upload it to the server using either an FTP program (there are many goods ones - do a search in these forums for reccomendations) or the builtin file manager in your hosting service's control panel such as cPanel. The cPanel file manager is tedious to use because it is not only a bit complex, but only can move one file ata time. Any decent FTP program has much more capability. Good luck