jerseyjoe

There are two approaches. One, purchasing a mod from the sister web site www.cubecart.org will create a DHTML menu that will breakout to sub catgroies. I think MarksCarts or Convict sells one for about $10. If you want them to install and configure for you, I have found them to be inexpensive and reliable. Secondly, you can have the menu display single level links that, when clicked on, take you to a subCategory page. For that page you can go to you have go to sub-subCats. If you need help setting that up in the Admin Control Panel, just ask. Best wishes, and welcome.

Well sorry about that. I saw the color camoflauging technique on another site that I can't recall and thought it was fine to do that. Anyway, thanks for the advice. I'll look into it. What people are saying to you, sort of, is their unpaid loyalty to the excellent and hard work of the CC programmers is given serious respect in these forums. It is not likely you will get a lot of help from the experts here until you show the same respect by un-hiding the copyright notice. I get more free help in a few weeks here in these forums than I paid for the right to remove the copyright notice. Frankly, it's a helluva bargain. And you don't have to pay. Just show the copyright. The question you are asking for has a simple answer and I'd be happy to provide it to a properly configured site. Customizing a store will probably bring you here often because there are so many possibilities. Join our community and we'll help you. Best Regards, Joe

Send me the following in a Private Message (clcik on the PM tab at the lower left of any of my messages): your web site address the address for your control panel your user name your password I will go and look at your MySQL setup. I'm on my way out the door but will be back around 1pm. It's shortly after 9am right now.

In general, I agree that the surround is too dark but the problem with the suggested 2F002F is that colors like that are rendered all over the scale depending on the age and settings of the monitor, its physical proximity to the other color inthe same color gorup, etc. I'm sympathetic to your point because I believe that black backgrounds are the worst thing that can happen to a commercial web site. I can barely tolerate them even as a surround. I think I'll experiment with a graduated background image such as the CC default. It uses a dark gray that deepens as you scroll down the page. Again, thanks for all the comments. It's a great help to have feedback from people who understand what's involved.

Sounds right. I'm too pre-occupied now to try it but maybe by morning. I'll post after I try that. Joe

BINGO - There's your problem. Shopping Carts like Cube Cart are designed to work on Unix servers, not Windows. They are two different universes. Human (Unix) and Klingon (Windows). You want a host that will provide you a Unix server, preferably one running Red Hat Apache, and that includes a CPanel (the best control panel you find for managing your site.). There are many choices. You can pay a little - and get a lot of useful services, or you can pay a lot and get few services at all. You just have to shop. Don't be fooled by huge footprints and humongous bandwidths. Those are the empty calories of the hosting business. It is highly unlikely that you will need even 1 gig of space and, unless you are running a porn shop or peddling illegal music and movies, you'll never come close to using 10% of the promised bandwidth. Look for a host who offer a full range of services. Be sure he has a track record and some serious business. Nothing is worse than waking up one day and discovering that your web host has shut down and disappeared. Happens every day. I just acquired a new client today who told me when her host stopped answering emails she went to his address and was told that no one has been him since the cops took him away. Because he did the scummy thing of registering her domain name with himself as registrant she lost not only her web site, her store, her ordering history, her list of customers, her links and her Google page rank, she had to register a new name and start all over again. Fortunately I was able to find her old pages in Archive.org so we at least salvaged her product descriptions and some images. So choose carefully on more than price and un-needed server space or bandwidth. Make sure you get money-back guarantees and 24/7 tech support that actually works. Be wary of hosting outside major countries. Stick with England, Germany, USA, Canada, Sweden. There are many here who will suggest a good hosting service that they can speak well of. I own one but it would not be proper for me to say its name here in these forums because there is a sound and reasonable purpose in keeping the forums free of bias and commercialism. Once you have that kind of service, install CC on the server and installation will go smoothly. If you have problems, we'll all help you. Regards.

Your hosting service normally would provide you with a Control Panel that lets you manage your web site. Who is your host? gate.com Which hosting platform are you using? They offer Unix or Windows?

Your hosting service normally would provide you with a Control Panel that lets you manage your web site. Who is your host?

Seeing something other than Step One of the five step installation screens suggests strongly that the upload is corrupt. In that case, the simplest thing to do is delete the uploaded files from the server and do a fresh uplaod. You even may as well first go get a fresh download from CC, just to eliminate that as an issue. BTW, which control panel does your host provide?

Roban, I think you are taking offense where none is intended. If I offended you, I apologise. I was trying to get to the heart of the problem as it stands - which is that we still really do not know where he is in the innstallation process. Saying, "I did everything as stated and it won't show up" tells us nothing useful. I know he's trying to help us help him but we still don't have the right details to find the cause of the problem. As I said, so far it's a communication problem, not an installation problem. to rocketranger - both Roban and I are trying to help you. Let's start with the basics. Rocketranger, you said: QUOTE "I went to www..cubecart.com/build and followed the instructions to get the code." END QUOTE I don't know what codes you would have gotten from that address. And it doesn't matter. Here's what we need to know: Did you go to "www.yourdomain.com/install" ? If you did, you should expect to see Step One of the Cube Cart installation process. If you did not go to "www.yourdomain.com/install" please do so now and tell us what you see. you also say: QUOTE Now, how the heck to I import the dump.sql file into my database? They recomend a program (phpmyadmin), I downloaded it, but have no idea how to set it up and run it. I'm completely lost. END QUOTE As I said earlier, you do not have to dump or doing anyhting else in order to finish your installation. If you already have created the Db in the Control Panel provided by your host, you will use its setup information (database name, database user, and database password) in Step 3 of the CC 5 Step installation process. So we are stuck at the question, did you go to "www.yourdomain.com/install" Let's take it from there, OK? Again Roban, I apologise if I offended you.

What we have here is a failure to communicate (from the flm, "Cool Hand Luke"). If you did actually go through the 5 step installation screens of Cube Cart, it is not true that your data base will be created for you. What is true is, your database HAS ALREADY been created for you. Further, unless you intend some special action in the Db, there is no need to go there at this point. The CC ACP (Admin Control Panel) provides a front end so you can add, edit, remove items wuthout seeing the Db. So, let's do a sanity check - when you say you intalled CC, do you mean you went to the server, uploaded the files to a directory and then went to: www.yourdomain.com/install - and went fromstep 1 through 5?

Well, I'm stuck on one thing. Take a look at : http://www.vikolya.com/index.php?act=viewCat&catId=2 in both IE (where it's fine) and FF (where it isn't). I had the FF version looking good. But somehow, I've changed something that I can't find. Any ideas? Joe

Best place to start is with the available tools. If you enounter problems after that, there are many here who will help you. In the download of the latest version, after you unzip it, you will find a "readme.txt" file. Print that out. Ignore the instructions for upgrading or patching an existing installation. Just focus on the new installation steps. Also, see the excellent animated tutorials available by clicking on Support, in the menu above, just to the left of "Purchase." That should get you started. Don't hestitate to ask. If you are in a hurry, and are willing to pay a modest fee, there are many of us who will do the installation for you. But, realy, it's not all that tough and the basic knowledge about CubeCart you pick up doing your own are useful in customizing and maintaining your store. Hope that helps

These and the suuggestions by others are appreciated. Some have been implemented and all are being considered. A few, such as making the text category links into images would be easy to do but not practical because a goal here is to turn over the site mainteneance to its owner and she could not create new images or install them, something that definitely will be required as her categories evolve. Among the things that have been done since the reqeust was made, I added the excellent mod fro MarksCarts that moves the text od a product description and the link to more product images, up to the empty space to the right of the tall images that the products, especially the Jewelry Stands, require. I'll need to shorten some of the descriptions because the more verbose do a word wrap. But again for the feedback. Much appreciated.

Please look at: http://vikolya.com and offer comments and suggestions for improvement? Thanks

I have PayPal working on a CC 3.08 store. I also have a fresh start on the same store, in a new folder and using a new database, running under 3.0.10. Is there any way to import all the gateway settings from the old store to the new? In looking at the Db I can't see that this config is stored there. Also, as I recall from when I set up the gateway for the first store, there are a few files on the server that affected the gateway. What are they and can I simply copy them over to the new store? TIA

Once I started paying attention to what you actually said - but not what I wanted to think you said - it worked! See: http://vikolya.com/index.php?act=viewProd&productId=38 Thank you for your generous help. You've not only helped my make the page look the way I wanted it to, you've taken my understanding of how these things work one step further. Now, what other display issues did you see (other than the FF handlling of Categories, which I think I can find in an existing thread)? Regards, Joe

POST POST EDIT - ignore this. I now realized I didn't read well enough. Put this on hold until I try what you advised. I'm stuck at a basic level. It seems that you are seeing the p[age with the description nexrt to the image but even after clearing my cache, I am not. The attched screeshot of http://vikolya.com/index.php?act=viewProd&productId=3 shows what I am seeing. Note that the description text is below the image, not to its right, which is where I think it should be. Any idea what's happening? Also, you said you see other display problems. The only other one I'm seeing, other than this Product Descrition issue, is that in FF, the Category display needs to be fixed. That's on my punch list but I'm not aware of others. If you are seing something, please tell me? TIA

Yeah, I've been there and not been able to do that too. But don't lose hope. This may not be easy, but it is far and away the easiest shopping cart around. Here's what's giving you trouble. When you upload a new store's files to your server, they are all "locked" - that's my term for it, not what someone more knowledgeable might say. Certain files need to have that lock unlocked. The process of doing that has the geeky name "CHMOD" which I suspect stands for something like "change mode" It's harder to describe CHMOD than it is to do, so bear with me. Print out or handwrite a copy of that list of CHMODs so you won't to keep jumping back and forth as you do them one at a time. Use FTP to open the server and go to the first item on the list. RIGHT click on it. You will get a menu of things you can do to that file or folder. One of those items will be something like "properties." It may be that you need to look within a sub-menu - but somewhere in there, depending on how your FTP program looks - you wil see a dialog box where the properties of those files and/or folders is set with the code 755. Ignore that some interfaces will show it with a leading zero and some will show it as just 3 digits. The zero means sqaut and I have no idea why it's even mentioned. For each of the files, change that number to 777 which the server will understand to mean the file is now unlocked and can be written to. When you are done, check again and refresh the Install Step 2 and you should see an apporoval to proceed. In some cases, I have found that the global.in.php CHMOD has to be redone before it will stick. It also will come back at you when you attempt to edit the Home Page. Just give it what it wants. That should do it. If you get stuck, just ask here in the forum and someone is usally awake and able to help . . . BTW, when you get to Step Three, it's even more confusing because the Installation instructions don't emphasize that before you can complete step #3 you first must create the database. I've written a tutorial for that. But it asumes your host provides you with cPanel and assumes you know that in cPanel you must click on the MySQL icon. From there you'll find the Step Three tutorial helpful. http://www.buildinghosting.com/CC_Step3_cure.htm And finally, don't forget to remove the Install folder from the server immediately after you see the final Installation screen. Until you do, you won't be able to see the store or use the Admin CP. Good luck

I had to reinstall that mod because - well, don't ask. Just accept that I did a reinstall of the store. A few mins ago I took a fresh copy of your mod, renamed it properly and FTP'd it to overwrite the default in the Legend skin. This time, the upload is definitely on the server, in the right folder: (skin > legend > style templates > content) But it's not showing up in the browser. I appreciate you doing it for me - but I'd much rather find out what I've done incorrectly. Any idea? The access codes have not changed since I PMd them to you. I just put the store back online for a while to make it easier for you to see (www.vikolya.com - especially the Jewelry Stands). OOPS - by the way - I'd like that mod even more if it also would put the "(+) More Images" link directly under the prod description. I think that link is not easily seen tucked under long images such as this site needs. Can you do that? I'll pay you for it. Thanks.

ditto on the Enlarged Type Edition. Great for "Readers Digest" but not here. Yes the tutorial at http://www.cubecart.com/site/forums/index....showtopic=10592 is excellent (says me the guy what wrote it). Although the title says "Thumb Drive" it will do the same thing on a laptop or desktop. It is slightly out of date due to the decline of Mambo. But the Jombla version mentioned further on in the thread is the same thing. Good luck

Sorry to hear about your loss. I knew something serious had happened because you were off the board for a very long time. I hope you are feeling better. No one was able to help so I invented a new way of importing tables from one Db to another. OK, maybe it's not new. But it sort of worked, which means, it also sort of didn't. I managed to import the tables I wanted (inventory, customers, orders, categories) - and they seem to be OK. I had a few problems with getting product and category photos to display. I was able to fix those manually. But there is one phenomenon reminiscent of the Miracle of the Loaves and Fishes. Products have multiplied. They repeat. A category that should have 4 products has 8, 4 of them dupes of the first 4. This is true in all categories. In an email today, Brooky says I probably have screwed up the CubeCart_cats_idx and comments "To be honest you have a very difficult job here. I don't know how you have got to where you have got at the moment." Somehow, I'm proud of that. I've stumped Brooky. I don't know that any other CC user has ever done that. However, my tears of continuing frustration belie my smile of triumph. In the process of taking this watch apart and putting it back together, I have no pieces left over, but I think at least one of them, that pesky little insignificant IDX thingie, has been re-installed upside down - and backwards, too. I was hoping no one would notice. After all, it's one of the smaller files so what should it matter if its hat is on crooked and it drools a little? I mean, look how far stupidity has gotten George Bush. But I digress . . . Another clue that Brooky is right is that the Shop By Category menu works fine but the hypertext links on the home page for those same items is messed up, sending clicks to different categories than the same item in the menu. By rolling the cursor over a category in the menu, I get one ID as the link - and rolling over the same item in the home page, I get another. I can fix that manually too. The duplicated products are a more vexing issue. And I shudder to think what all that will do to checking out an order. I haven't dared look there, yet. So, Brooky is right. I've whacked the poor little IDX. It's as confused as a virgin after three martinis. The challenge now is to fix it. Would that the cure for its confusion is as simple and mutually pleasurable as the one I would suggest for our little virgin. If you want to take a look (at the IDX, the IDX - you D.O.M.) you have the access codes in a recent PM or - ask and I'll resend them. Please take a lookie? TIA EDIT: I did manual fix on the Home Page links. Still need help with the Products. The virgin sobered up and went home. UPDATE: I've exported the cat_idx as an Excel file. It has three columns. I sorted it on the column ID and note that every item has a duplicate entry. I'm going to manually delete each duplicate and re-import back into the Db. Should be interesting, no? MORE UPDATE: When I was about to re-import the edited file back into the Db, I discovered that phpMYadmin allows for sort of data. So I did the same sort in the Db file and then was able to do a quick delete of each of the dupes. It worked. The dupes are gone from the store. As for what fresh hell may yet wait due to whatever else I've screwed up, we'll see. One more thing I need to fix. (I'm getting very daring- which is not a good sign). In the process of all this, the TPL mod that you so kindly installed - the one that causes Product Description to display to the right of the image, rather than below - got lost or overwritten. I'm going to FTP it back into place.

Exactly what it says. When you installed the stopre, you beagn at: yourdomain.xxx/install/ If you leave that file there, any one can go to the same address and open the intallation process - and then play with it. Therefore the programmer has configured the system to force you to delete it. Until you do, the Installation is incomplete. USe FTP to open your server, delete the folder "Install." As soon as you delete it you will be able to see your new store and can go into Admin and work on it. It's a good idea to make your first step in the Admin CP to go to the general setting and shut down the store from public view while you work on it.

another tip - when naming files oir folders or whatever, it's best to stick with all lower case. That "S" in yourdomain/Shop could cause problems. And nameing the Db george would be better than George. Me, I've always thought paul was the best of the four. Almost as talented as frank sinatra. Everything he did was Upper Case.

When the Beatles arrived in New York, the throng of reporters asked a lot of questions. One reporter asked, "What do you call that haircut?" Ringo replied, "I call mine Arthuir." That then became the name of the hotest nightclub of that season. So. you ask, what is a database? This may be more info than you want to know - but on the other hand . . http://www.answers.com/main/ntquery?s=what...abase%3F&gwp=13 In this case it's the place on your web site that stores everything (this time it's OK to say "everything") needed to show the store to visitors and take their orders. Your cPanel will, as my tutorial explained above, walk you though the steps. You may call yours arthur or mary or whatever you wish.