KirkM

I have a couple of stores doing the same thing. One store is 3.0.12 and the other is 3.0.14. All was fine with the first store for many months and then the overhead on the Cubecart_sessions table started skyrocketing every day and it would lock up. I would use PHPMyAdmin to repair the table and it would work for a day or two and then the same thing. Now it hasn't done it for a couple of weeks but the overhead is still very high and I have to optimize the table often. I opened a new store last week and it is now doing this. The overhead on the sessions table is skyrocketing but the traffic to the store is very light. Could something in the program be causing some sort of loop of activity to this table? I only see overhead build up in MYSQL tables when there is a lot of adding and deleting of data. As I said, the traffic is really light on this store but there are already many thousands of sessions in the table and the overhead builds up even with just a couple of visits to the store. Any clues on this? I have both stores modded a bit, but I don't think that would affect sessions. Thanks.

You're not. All of my CC stores have done it from the beginning. It is really annoying and bad for business. It only occurs if someone is shopping as a guest. The 2 ways to clear it up is for the customer to log in or (register if they haven't yet), or, if they want to continue to shop as a guest, to go view the basket and click the "Empty Basket" link, even if the basket is already empty. Once you have done this, I guess the session gets reset and it all works. Either one of those things will stop it but it really needs to be fixed. Lots of sales are lost because of this issue and my clients aren't happy about it.

Would like to upgrade my php version to 5.2.0 and wondered if anybody has done this yet. I don't want all my customers stores to break if there is something in there that CC doesn't play nice with.

OK, I'm an idiot. I forgot to change the array in the language file when I removed a mod I wrote for the store. The array had too many elements and was messing up the confirmation page and the email. I still would like to know about the encapsulation option on authorize, though.

That has been a sore spot from the beginning with CC. I love the cart overall, but you are right on the money with this. It should not log the sale on a CC purchase until the Gateway approves it. However, it SHOULD log the sale if the buyer uses the paper form. It would be pending until the form and payment are received. I am crossing my fingers that they will change this workflow in the cart when 3.1 comes out.

UPDATE on this issue: It must be a Windows / Firefox bug. That is now the only browser / OS that does it. It is working on IE 7 on Windows now. It is also fine on all Mac browsers, including Firefox.

I have 3.0.14 installed and the admin interface is doing something strange. All the nav links are fine and open the correct feature except the orders link. It causes the content area to open the login window. But it only happens in Windows OS. It does it with IE 7 and Firefox 2. On the Mac, it is fine. The URL shows https://www.mysite.com/admin/login.php?goto...rders/index.php It should say: https://www.mysite.com/admin/orders/index.php I can't find anything that would explain this happening only on Windows boxes. Anybody else seen this and have an answer? Thanks.

I've got everything working with AIM, but at the confirmation page, I get this warning: Warning: sprintf() [function.sprintf]: Too few arguments in /home/virtual/site15/fst/var/www/html/includes/orderSuccess.inc.php on line 78 Anybody know what could be causing this? I have been up and down every script in CC and all the settings in Authorize.net and can't get it to stop this warning. Also, in the Authorize.net interface, you set the delimiter to pipe, but it also asks if you want to set encapsulation characters. I set it to none. The confirmation errors if you set anything there. Is this correct? And one last thing. The emails from the store are pretty bare. They just state the product and amount. Shouldn't it state all the info you relayed to Authorize.net? I suspect I have something a little wrong somewhere but can't find it. I'm using CC 3.0.14 and some mods. Thanks for any help.

I am getting the same message in a store I am setting up. What is really strange is that it is a direct clone of a store I have online that works fine. In fact, it was working a week ago and all of a sudden started with that error. I have tried everything listed in these forums and no luck. Free shipping works and flat rate works but calculates the tax wrong. It is almost as if the ISO tables are bad or something. I ran repair and optimization on them just in case but that didn't work either. I'm on 3.0.12. Any other ideas?

I had a customer who said he got logged out every time he went to view his basket. I told him to clear his cookies and cache and it still didn't work. So then I told him to check his firewall settings (just taking a wild guess) to see if maybe they were so strict it might be affecting things. He said as soon as he tried with the firewall off, everything worked fine. I don't know if it is his setup or the firewall software itself (some of them do more harm than good from my experience). Might give that a try to see if it still does it without the firewall, if you have one on.

Will do. Thanks.

The latest security patch for CC 3.0.12 shows small changes at line 49 in /includes/content/gateway.inc.php but the file inlcuded in the patch download doesn't have those changes. ???????

No one has had this problem? I just discovered that if I change the Javascript packing slip pop-up with a regular link to open it in a blank window, it works on IE in Windows and all browsers on Mac. It appears Mozilla / Gecko on Windows is the issue. It just won't print the items if there are more than one page. It prints fine if there is only one page. ?????????

This is a strange one. I didn't find it searching the forum but I can't imagine it isn't happening to someone else. Printing a packing slip is fine if it is only a single page on any OS and any browser. With Windows, as soon as it becomes more than one page, the products listing prints blank on all pages, but all the other information prints fine. It happens on all browsers using Windows but is fine on all browsers using Mac. I have tested it on multiple systems, all with different printers and it ALWAYS happens on Windows and NEVER happens on Mac. Browser or printer doesn't seem to matter. Any thoughts?

Authorize.net will let you do a little dressing up of your transaction input page, but not much. You can customize the header and footer with limited code. I just put references to the top and bottom page graphics from my store home page and matched the background color so it looks similar enough. You have to leave your domain to go to their site as they are your secure payment gateway. That's the whole point of it. Since the customer is returned to your store on submitting the purchase (if you have it set up correctly), it's not that big a deal. In the case of vanity vs. security, it's a good trade-off. By the time your customers are on Authorize.net, the purpose of your store has been achieved. Do what you can to the Authorize.net page and then put your energy into the store itself. The Authorize.net page REALLY won't matter if no one is enticed enough by your store, products, and presentation to want to go that far.

The file is back up. Many, many thanks for that!

Can't seem to get on that site. Is it down?

Great! Let me know when you have it available and I will buy it straight away. Thanks. Any news on the additional mod to only send email if the transaction is approved? I need to have that along with the split transaction mod. That US$9.01 is burning a hole im my pocket! Thanks.

Great! Let me know when you have it available and I will buy it straight away. Thanks.

This looks good. The client also doesn't want to receive the notification emails (admin emails) if the orders are not accepted by the gateway. That email is sent BEFORE it goes to the gateway. Do you have a mod or hack for that? I think it would just be a question of moving that whole process to the success page in some way. I can probably do my own hack, but would rather get a mod from someone who has already done it successfully. BTW - Tried to buy your mod and it says you have no payment types available. I'm in the U.S. Can you not take orders from the states?

I'm not sure if my hacking or the mods installed would cause this but support just emailed me back with a fix telling me it is a bug. I am using 3.0.6. He says it will be fixed in 3.0.7.

Yes, I'm afraid I will have to go in and hack some more. I have done extensive modifications to much of the cart to add a new type of module (addons) so that they can add expidited shipping to orders in addition to the regular shipping calculations, I modded Goober's shipping mod to do both fixed rate bands or percentages, I also added a function that allows you to make a product exempt from shipping when adding or editing that product. I had to change data tables, create some new tables and modify a lot of pages. It works great but I will never be able to do any upgrades to this cart without wiping out all the modifications I've done. I still really need someone to solve the option attributes display bug on the admin interface. That is really pissing my clients off.

Here's a problem that my client has come across. Some customers are ordering a quantity of 1 two times for the same item instead of a quantity of 2 for that item. The two identical items show up on the order but CC only calculates the cost of one of them and that is what is listed as total and also what is sent to the gateway. I assume it has something to do with CC seeing the same item number or something. Can anyone help with a fix for this? Thanks.

All good points, but my client doesn't see it that way. I think the mod you are talking about is Sir William's order export mod. I bought it and it is great. I just have to talk my clients into accepting the way the cart does the orders or get in and hack away on my personal test store until I get it to work.

My client doesn't want to have emails sent or the order written to the database unless it is completed and approved by the gateway (authorize.net). He doesn't care about the paper order forms being entered as orders and would, in fact, prefer to NOT have them written to the database as he processes mail orders separately. The way CC is set up, it sends the admin an order confirmation and writes it to the database as it leaves to go to the gateway. If the card is denied or the customer is denied, the order is still there pending and the customer receipt and admin emails are sent. He doesn't want any of this to happen until the gateway returns a successful approval. Has anyone been successful with doing this mod? I can't imagine that other store owners aren't dissatisfied with having to weed through and delete a bunch of worthless orders by comparing them to the gateway responses. Big waste of valuable time. Any help would be appreciated.