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kinetic

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Posts posted by kinetic

  1. Are you on Mac or PC?

    Which browser are you using?

    Also do you have Javascript enabled in your browser??

    You are best off using firefox to edit and add products. Although FCK editor works in IE and Safari too

    it works best in Firefox.

    You also need to have javascript enabled

    Hope this helps

    Kinetic

    Hi

    New to Cube cart just installed version 4.2.2, just messing around finding my way, but when i add a new product i can not put in a description is this correct do i need a mod, it does say description but nothing there to type anything ?

    Corey

    it should work fine in Firefox

    make sure you have javascript enabled and java

    IE will crap up your code when using FCK

  2. My Pleasure Lee

    funny thing is I do this on almost everyone of my clients stores as all my clients have asked for this same thing

    and was actually doing it on a new clients store when the post came in

    Kinetic :wacko:

  3. Yeah Al and Martin and Sir William need to look into this and cache or run a cron to cache the data.

    as the array that can be returned is so huge if there is alot of products, alot of customers and the customers have made alot of purchases

    this is why it takes so looong to parse the viewProduct page

    and as this could very well turn a single item sale into a multiple item sale with the simple click of a check box on the related products

    then clicking the add to cart of the main product being viewed as well as the related product(s) being added to the basket

    store owners should be clamoring for a better method for this lovely feature

    and with no disrespect to Estelles related products with auto search. Her mod requires the customer to add the main product to basket then click one of the related products and goto that page and then add that product to the cart then back to the originating product to select another product which will not really broker an up sale as people wont want to or wont figure out thats how to do it

    and if you have the Jump to cart on add to basket turned on in admin this becomes even more problematic.

    So if our wonderful CubeCart brain trust could take a look at this for us Users on 4.1.1 and 4.2 Im sure we would all gladly buy them a pint or two or three or give them a huge round of applause at the very least

    Kinetic :wacko:

  4. Ok Open includes/boxes/session.inc.php

    FIND:

    $box_content->assign("TXT_USERNAME", $cc_session->ccUserData['firstName']." ".$cc_session->ccUserData['lastName']);
    
    
    
    
    REPLACE WITH:
    
    
    
    $box_content->assign("TXT_USERNAME", $cc_session->ccUserData['firstName']);

    Save and re upload

    Hope this helps

    Kinetic :wacko:

    Hi all,

    I was just wondering how I can have the shopping cart welcome the user by first name only.

    Thanks

    Lee

  5. Ok open

    includes/content/viewCat.inc.php

    FIND:

    $orderSort = sprintf(' ORDER BY name ASC');
     
    
    
    
    (Highest to lowest)
    
    REPLACE IT WITH:
    
    
    
    $orderSort = sprintf(' ORDER BY price DESC');
    
    
    
    
    If you would like to go the other way lowest price to highest price do this:
    
    REPLACE IT WITH:
    
    
    
    $orderSort = sprintf(' ORDER BY price ASC');

    Save and upload

    thats all ya need to do

    Hope this helps

    Kinetic :wacko:

    In our product list, we have the option to sort by name or price, which we like. It currently defaults to sorting by name - we want the default sort order to be by price with highest price at the top. Can someone tell me how to do that?
  6. ive got a couple clients one with 40,000 products and the other with 8000

    and cubecart can handle it easily

    but then they are on a server thats not oversold (say like bluehost, host gator ipower)

    but are on our server which we limit the number of sites that are hosted to no more than 200

    1 clients database is over 100MB and we do NOT use the "Customer also purchased" module for CCv4 as this will considerably slow down your store when you have alot of purchases and customers registered

    Kinetic

  7. login to your stores admin

    you need to make your categories of product type first

    to do that click Add Category

    once you have your categories or subcats made then:

    click Add Product (in the catalog section on the left side)

    fill out the form from top to bottom

    Kinetic

    im a newbie here and suffering from serious lack of knowledge about this product. can anyone pioint me in the direction of instructions to upload data to the catalogue?...any help would be gratefully received.....
  8. Im not sure why you wouldnt have a product description

    a good product photo and a descriptive product details will go a long ways to converting "window shoppers" into customers

    shopping online isnt like shopping at wal-mart where you can pick the item up turn it around read the back lable touch it feel its weight etc

    all an online shopper has is your product photo and a detailed description or as e-harmony puts a "picture and a paragraph"

    the viewCat wants to put something in there and the elipsis ... is all there is because your dont have a description

    Id strongly suggest you get good product descriptions for each and every one of your products and do yourself and your customers a favor

    Kinetic

    Hallo,

    can anybody tell me if it is possible to avoid cubecart to put

    "..."

    as product-description-preview if you have not entered a product-desicription?

    Best regards

  9. ini.inc.php is located in the /includes folder

    so download the zip file

    unzip it

    and copy the new ini.inc.php to the includes folder

    as for lack luster support Id have to disagree

    between the countless quality posts on this forum and on the 3rd party forum and little searching most problems can be easily solved

    and as for paid support its been my experience that the support personnel are knowledgeable, helpful and will go to great lengths to help resolve issues.

    as for troublesome software Id also have to disagree CubeCart when properly installed, skinned and managed has leveled the playing field and given my clients that extra edge in selling their products.

    e-commerce is NOT for the timid it is a big responsibility to your customers and should always be undertaken with full knowledge of what it takes to be successful while selling goods or services online

    If you require a developer to help with deploying your site please do not hesitate to contact any of the available people who post regularly on this forum including myself

    Best of luck!

    Kinetic B)

    Using a little effort and getting to know the file structure of cubecart is in your own best interests...

    Found in this thread: http://forums.cubecart.com/index.php?showt...=security+patch

    Manual fix shows removal of one line, simple enough. But wheres the file locatd?!

    Auto fix, replaces the file, simple enough. But where do I actually find said file to replace!

    Wheres this ini.inc.php file? Cubecart has been one of the most troublesome piece of software I have ever encountered with lack luster support when it comes to fixing things.

  10. Once you have added a product

    simply click View Products to view the list of products

    then find the one you want to add to another category

    and click "Manage Categories" in the Master Category column

    it will be in the middle of the product list row for each item

    easy to miss

    Hope this helps

    Kinetic B)

    Hi all!

    I'm still evaluating CC4 and I'm very happy with the results so far.

    I'm configuring my store and adding test products so this came up:

    - Can a product be in more than one category? I can see that there's a dropdown menu to choose the category and it only lets me choose one.

    - If not, is there a mod to do this?

    Thanks!

    - Patricia C.

  11. Check out the 3rd party forum and look for Estelles mods

    she has one that does that

    Simple question, not sure there's a simple answer.

    I want customers to receive an order confirmation immediately after they place an order on my site, whether they have paid already or not. I know that when I change the order status from "pending" to "processing", the customer is sent an email, but that only happens when I do it manually, and only when I'm at my computer. Is there any way for a confirmation email to be sent AUTOMATICALLY after the order is placed?

    I'm using Paypal IPN so when I verify their payment I can change the status to "processing" and send a confirmation that way, but I want them to receive a confirmation email that just says that we received their order in the first place, right after they place the order. Is this possible?

    Thanks!

    Aaron

  12. first download a copy of your includes/global.inc.php

    then edit to make sure the storeURL uses the www

    Example

    in includes/global.inc.php

    $glob['storeURL'] = 'http://www.yoursite.com/store';

    or if in your sites root

    $glob['storeURL'] = 'http://www.yoursite.com';

    then if you are using the SEO module

    download the htaccess file open it in word pad and add this rule

    after the line: RewriteEngine on

    RewriteCond %{HTTP_HOST} !^www.your_domain.com$
    
    RewriteRule ^(.*)$ http://www.your_domain.com/$1 [R=301]
    
    
    replace your_domain with what ever your domain is
    
    and save and upload
    
    
    
    if you arent using the SEO module you can still do this just add the rule and the rewrite engine on line
    
    
    
    RewriteEngine on
    
    RewriteCond %{HTTP_HOST} !^www.your_domain.com$
    
    RewriteRule ^(.*)$ http://www.your_domain.com/$1 [R=301]

    replacing "your_domain" with your domain

    Hope this helps

  13. iPower is the problem

    their support is legendarily BAD their servers are over sold

    their MySql Servers slow due to too many users hitting it all at once

    How do I know? I have spent countless hours with iPower on chat and on phone

    on the behalf of clients who were having the same issues as you and iPower always trying to blame the customer, the web developer (Me) or the application (CubeCart)

    as soon as we moved people away from iPower (in itself a real chore when it comes to their registrar) almost 100% of their issues went away

    Hosting Companies to stay away from

    BlueHost

    HostGator

    iPower

    just because its cheap doesnt make it good...

    matter of fact because its cheap you can bet on slow servers and crappy support

    also in almost every instance of a BlueHost, HostGator, or iPower hosting acct. the DNS is sooooo bad that there is always problems with the site or email

    Kinetic

  14. I have been round and round with techs at MS and they cant figure it out either or so they say

    I believe it is a inherent flaw or feature of MSN butterfly to stop users from shopping at other websites

    this has been a known problem since CC version three and MSN butterfly removing the Login /Register links (shopping cart was visible)

    People need to complain enmasse to MS

    People need to realize MSN Butterfly is just about the worst browser you can use and drop it

    If store owners (over 1million+) banded together to sue MS for loss of sales due to their shitty MSN browser maybe something could be done...

    Kinetic

  15. Ive also had several BlueHost customers abandon bluehost for several reasons and move to different hosting

    1) BlueHost oversells their servers making things very slow for any of their customers

    2) Inadequate or non existent support

    Fantastico like stevie said is never a good idea

    start from scratch do a PROPER install or better yet hire yourself a webdeveloper who knows cubecart

    and can get you up and running properly

    Kinetic

  16. check for typos or extra characters in your skins/YOURSKIN/styleTemplates/global/index.tpl

    or any other tpl file you may have edited recently

    You hosed something in the html

    the site looks fine in Firefox but IE is choking on something

    so you must have broken a comment or something else that is breaking everything layout wise

  17. I know for a fact CCv4 allows for the logging in of 2 admins at the same time

    as I do this with Sir Wiliam on my clients stores all the time and even with my clients while teaching them how to use CubeCart

    So Im going to have to assume the user above is trying to have the same admin logged in twice

    Cubecart gives us a very handy way to have multiple admins with full permissions (Super User)

    or to have our admins have restricted permissions.

    Do yourself a favor and create a new admin for the second person

    If you DO already have separate admins and STILL cant have both of them logged in at the same time submit a ticket to CC support

    Kinetic

  18. I had a customer complain today that he was sent his user name and password in clear text without request. Is there a way to disable this feature or at least disable the automatic "account access details" email from going out?

    Did this customer receive an email starting with "you or some one pretending to be you"

    if so this means someone used the forgot password feature to try and gain access to their acct.

    which means they knew his email address associated with his customer acct.

    this is a nice feature as it allows customers to reset their password when they forget it.

    if the customer was not sent this email then details as to how and what they were doing at the time to receive the message with his user name (email address) and password is needed to help you

    remember the more details YOU can supply the easier will be to help

    items like CubeCart version page they were on etc.

    Kinetic

  19. It would also help to know what version of cubecart? 4.2 (PHP5) 4.1.1? (PHP4)??

    did you have an easy to guess password?

    Heres the thing Your password to your stores admin and the password to your hosting control panel shouldnt be the same they shouldnt be easy to remember

    Ill say that again...

    They shouldnt be the same and they shouldnt be easy to remember

    the very minor inconvenience YOU have to suffer remembering your passwords or going to a text file on your computer to get your password

    is sooooo much less than the frustration you will feel when you are hacked, identity stolen and violated not to mention the risk you put your customers personal information because you were LAZY....

    Now Im not saying you RICCO are personally lazy or that you DID have weak passwords just taking this time to tell people who might be reading this (everyone always reads the "Ive Been Hacked" posts) CubeCart has gone thru alot of testing and 3rd party auditing to ensure CubeCart is as safe and secure as they can make it (Kudos to Brooky and the rest of the team members) So why do people continuously subvert all that lovely coding with weak easy to guess passwords...

    this is your store, your business, and your customers trust at stake so use some strong passwords!!!! :)

    Kinetic

  20. YAY Brivtech!!!!!

    I personally and ALL my Clients LOVE the Captcha features

    and NONE of their many many customers has ever complained

    Solving a little captcha puzzle people have come to realize is a SMALL PRICE to pay to ensure spambots cant do their

    wicked deeds....

    I seriously find it funny the user above didnt even look in their general settings to turn it off or on

    and even funnier that once told where it was that they probably DID turn it off because now the poor

    homeless spambots have a friend in him

  21. You need to add/upload alternate images

    Image manager section > Upload Images

    then go back to View Products select the product you want to add images too by finding it in the list and clicking Manage images

    any images you uploaded will be available and you simply click ADD

  22. From what Milos told me (convict) when I submitted a ticket about it not being able to handle file uploads (zips docs pdfs) is that those features were removed

    and no plans to add it back in

    My ticket response from Milos

    FCK editor in CubeCart is for images prepared only. I know it allows to upload files in generally but this limitation implemented sorry. It seems to be the CC3 compatibility because 'uploads' folder is added there for images dedicated. The main limitation is the ROOT folder for file list - it points to images/uploads folder.

    Well some customization is the trick.

    FCK upgrade and limitation above removal is up to Al he hasn't done decision yet.

    I havent had time to work out the changes necessary but I soon will have it back to where it needs to be

    and I will post my changes for CCv4.1.1 FCK editor when I do

    Also CC is STILL using a very old version of FCK editor (2.3) which has known bugs current version from FCK is 2.5.1 with 2.6 in beta

    as of the writing of this post

    All of this just makes no real sense as FCK is a stable full featured WYSIWYG editor that outputs decent html gutting it is just silly...

    Maybe if enough of us PAYING license holders complained enmasse it would get upgraded and full featured... especially those of us who hold MULTIPLE licenses...

    and while we are at it whose silly idea was it to set the default height of the editor to 200pixels?

    that ends up being a thin strip to edit content in w/o scrolling MINIMUM should be 420pixels tall

    some elbow room if you please!

    editing the 2 files to make it taller isnt much to do but when ya have to do it for every single clients site you work on that is cubecart it gets down right annoying

    at least we can now set the WIDTH of the editor via admin

  23. YES! you need a SSL cert otherwise no DATA encryption of the transaction will take place your gateway wont process it and the customer could lose financial info

    get a cert for $99 at www.xramp.com

    if you really knew what an SSL cert was and what it is for you wouldnt have asked...

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