M. Smith

Is there any way I can upgrade to a later version of CC4? I'm still using 4.0.2, and I've read that later versions of 4 have better search functions. I'm opting to wait on upgrading to 5 until the bugs are worked out. TIA!

I am also concerned about this. Currently we are ranking pretty high in Google for our preferred key words and have for a few years. I would hate to lose that. Anyone else had this problem?

Yes, that is one of the problems we are having. I'll have to try that, thanks! Besides that, the search function just doesn't work very well overall. For no apparent reason, even entering the item name exactly as it is listed sometimes produces no results. Whereas other times entering an item such as "Frontline Command WWII" will bring up everything containing any one of those words, which is a lot in our database. There just doesn't seem to be any rhyme or reason to it, and we have had several complaints about it. I tested the search function on the CC5 demo site, and it seems to work great, so I'm hopeful that will solve our problem. In the mean time, I will try your suggestion, as that will help somewhat.

You're right. I guess I'm just anxious to upgrade mainly because of the search function in v4. It's nearly impossible to find anything.

Any idea when that will be?

I'm having the same problem. Did you ever get this resolved? What is GD? Thank you!

Thank you, Sir William! That worked perfectly! I know that stock levels enabled is supposed to be the default, but in my last mass import it was disabled for some reason. I'm not really sure why, since it had never done that before, but CC seems to have a mind of its own sometimes. No biggie, though. It's still a great program. :)

I know very little about SQL, but I tried running the following query (that I found on another post): UPDATE CubeCart_inventory SET useStockLevel = 1 WHERE 0; But it said Affected rows: 0, and nothing changed. What am I doing wrong, or better yet, is there an easier way? I see under the Query tab there seems to be some sort of form for piecing together a query, but honestly, I'm afraid to use it since I don't really know what I'm doing. I did backup my database first, but I still don't want to experament and have to restore data. Thanks! :)

I have the same question...anyone???

I've been trying for a few days now to figure this out with no luck. I imported a few hundred items via the admin panel, but it didn't generate any thumbsnails. I downloaded the Fix Thumbs mod that was recommended here, but when I run it I get the following error messages: Warning: main(../../classes/db.inc.php) [function.main]: failed to open stream: No such file or directory in /homepages/38/d121554869/htdocs/battlemart/store/admin/fixthumbs/fixthumbs.php on line 22 Fatal error: main() [function.require]: Failed opening required '../../classes/db.inc.php' (include_path='.:/usr/local/lib/php') in /homepages/38/d121554869/htdocs/battlemart/store/admin/fixthumbs/fixthumbs.php on line 22 I also tried going through the Cubecart admin panel and selecting the image manually for one of the products that I had imported, but it still did not generate any thumbs. Can anyone tell me how to fix this? Thanks, Melinda

Does this work with CC4? I'm having the same problem so I tried it, but when I tried to use Fixthumbs, I got the following error messages: Warning: main(../../classes/db.inc.php) [function.main]: failed to open stream: No such file or directory in /homepages/38/d121554869/htdocs/battlemart/store/admin/fixthumbs/fixthumbs.php on line 22 Fatal error: main() [function.require]: Failed opening required '../../classes/db.inc.php' (include_path='.:/usr/local/lib/php') in /homepages/38/d121554869/htdocs/battlemart/store/admin/fixthumbs/fixthumbs.php on line 22

Will the import catalog function replace my existing database or just append to it? Aslo, isn't there a way to do this through MySQL instead, and if so, which way is easier/better? Thanks! :)

So you don't want a popular items box? Just remove {POPULAR_PRODUCTS} from your index.tpl file. Or have i misunderstood what your asking...? That's correct. I had changed it to 5, but I want to remove it completely. Thanks again!

I finally got my upgrade to the free trial to work, but now it appears that all of my products are listed under Popular Products. I have "No. Items in Popular Items Box" set to 0. Here's the link if you want to take a look-see. http://www.battlemart.com/store

Yes! Okay, that's fixed now, and my store is working again. YEAH! Now I have a new problem, but it's totally unrelated to this one, so I'll start a new topic. Thanks! :)

I am trying to upgrade, and keep getting this error message for the includes/extra directory. It says "No such file or directory," but it's there. I can see it, but I can't delete it, upload to it, rename it or anything. I was able to change the CHMOD to 0777 through WinSCP (couldn't do it with regular FTP), and now the little red circle with an x in it is gone and I can see the contents, but it still gets stuck there with the same message when I try to upload the new store.

I also have 1and1 and had the same problem. I called tech support twice and quickly got through both times. The first time they emailed me instructions, but they didn't work or didn't have the right information. The second time the guy said he would email me further instructions but never did. I finally emailed tech support and told them I needed to know how to install Zend Optimizer and they promtly replied that they would install it for me and promptly did so. Everything is working fine now. So my advice is to simply email tech support and ask them to install it for you. Good luck!

The instructions from my hosting company told me to: 1. Download the Zend Optimizer from http://www.zend.com/store/products/zend-optimizer.php (for Linux glibc 2.1) 2. Unzip the files locally on your computer. (tar -xvzf "the tar file") 3. Go to the directory where the Zend Optimizer has been unpacked. Go to "data" directory. Here you can see various directories named according to PHP versions, e.g. 4_4_1_comp. Go the the directory of your choice. The important file is "ZendOptimizer.so" 5. Upload this file into a directory of your choice within your webspace. 6. Change the php.ini file to include the following text: zend_optimizer.optimization_level=15 zend_extension=/homepages/12/d1234567/htdocs/ZendOptimizer.so Note that you will need to use your path name "/homepages/xx/dxxxxxxx/htdocs/ to your webspace. You can find out the path name either via your 1&1 Control Panel, under "Domains" or from the shell itself by entering the command "pwd" I did all of this, but the only file I could find close to php.ini was ini.inc.php, so Iout of desperation I added the "zend_" lines there. I wasn't sure where to add it, so I tried different places, but kept getting an error message something like "Parse error: parse error, unexpected '=' in /homepages/38/d121554869/htdocs/battlemart/shop/ini.inc.php on line 31" I'm not sure what I'm doing wrong, but I know it's not working. My host told me to use PuTTY to upload the file, but I didn't know how to do that way, so I am using WinSCP instead. Could that be the problem? I know nothing about SSH, and that's what they told me I had to use. Any ideas???

Thanks! :)

Yes, I did a backup. So should I just delete everything off the server, upload the backup store and then proceed with the upgrade? Do I need to restore the database as well? Thanks.

I was upgrading to the free trial of 4.0 from 3.0.15, and I read the wrong instructions. I did NOT delete the files first before uploading the new version. I simply uploaded it and told it to overwrite everything. What should I do? It's actually still uploading, so I haven't tried it yet, but if anyone knows how (or if) I can fix this, please let me know. Thanks!

Thank you all for the advice and suggestions! Are there any good web sites to get him started?

My husband wants me to find an alternative to Paypal for our CC store, and this one was recommended on the "paypalsucks.com" forum, but I wanted to see if anyone here had heard of them. Are they reputable? Can I use them with CC? Are their rates competitive? Thanks in advance.

My son is going to take over administration of my store, but his database knowledge is limited. He is a very fast learner and has an aptitude for this kind of thing, so I was wondering where would be the best place for him to start. I have created a "dummy site" for him to practice with, and he will not begin working on the REAL site until he's an "expert". Any suggestions? Thanks in advance.

I thought it was CC 3, but now I'm beginning to think it must have been 2. Now I can't find the posts I read earlier, of course. Thanks anyway.