amerchandise

The host isn't being helpful. They say the issue relates to Cubecart software and not the hosting, they said there should be a security patch but I don't think it's acurate They have said the mail client is sending thousands of emails every hour. It's intermitant, so we have had 3 days worth of emails but now it's gone again The paypal issues only affect some people too, it's on an off too, very strange

We're using Cubecart 4.4.2 Our customers are not recieving confirmation emails, dispatched or any other emails from the site (neither are we) We have spoken to our host and they said we have a virus/spamming ware which is sending out 20,000 emails an hour from the site which means they are automatically blocking the emails going out. How do we sort the spamming or virus which is sending these emails? Also some of our customers report that they cannot connect to paypal, it just goes to a white screen, again, host says that the server is timing out because the site is taking too long to get the required information to or from Paypal, we have only had this start happining in the last 3 months or so We will be upgrading to CC 5 in the future, but we need to resolve these two issues, any help would be gratefully recieved. Regards M