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login problems


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i have signup up as a customer, but when i go to log in, it takes at least 30-50 secs and then it goes to a blank screen.

Later, i refresh the homepage, then it says I am loged in.

it does the same thing if i log in at the shopping cart screen as well

Any help with this.......this will be a real problwm when the site goes live.

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  • 3 weeks later...

Guest thomman

I just finsihed work on my shop front and ready to go live any moment. But I am also facing a similar problem. Except The page gets stuck and does not login. Even refresh dosent give me an response. Would like some urgent solution

Thanks

Kiran Thomman

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I think i have a fix for you, I have been talking to support and they gave me 2 files to replace.

I have attached them.

replace:

1. includes/content/login.inc.php

2. includes/content/reg.inc.php

please backup your copy of these files before replacing them.

Let me know how they worked...they worked fine for me.

I can only put 1 file per reply....so i will reply again with the 2nd file

login.inc.php

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Guest tbladecki

Provided that you have not made any modifications to the above refrenced files, simply replacing them should correc the issue regarding the login problem. I did somthing similar to this afternoon and it has seemed to correct the issues and not problem with any thing else so far.. :mellow:

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Guest thomman

Thanks ned I did so but it didnt seem to work. Actually let me elaborate a little more. After some time of trying to login still I get an error saying execution time exceeded more than 30 seconds could you find out where I could modify that setting maybe that would help. But after I get that error when I refresh or got to the main page of the cart it shows myself logged in.

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