Install problems at step 4

[Guest Jazz686]

At step 4 I get the message: The config file could not be written.

I am in Canada and wondering if this is why I can't install CubeCart. I am also using a windows operating system.

CubeCart Installation v3.0.2

The config file could not be written.

Step 4 out of 5 1 2 3 4 5

Step 4 - Set Back File Permissions

Please make sure the following file permissions are set back correctly:

File / Folder Current Permission Required Permission

includes/global.inc.php n/a n/a

Please ensure the file permission are set correctly to continue.

[Guest toys4mobiles.com]

What I had to do is let the IIS account have access to write this file.

If you locate the file, normally at a location like below:

C:\Inetpub\wwwroot\your_store\includes\global.inc.php

Right click the mouse on this file, and select the properties for this file.

Select the Security tab.

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If the security tab isn't showing:

Open Folder Options in Control Panel.

Click Start, and then click Control Panel.

Double-click Folder Options.

On the View tab, under Advanced settings, clear 'Use simple file sharing'

----------------

You need to add the user:

computer name\IUSR_computer name

And then click the Allow 'Write' option.

Once cubecart is installed you can uncheck this option so that only 'read' and 'read&execute' are checked.

This should sort out your problem.

[Guest Jazz686]

Hi there,

I am not able to add a new user in the Security Tab.

Do you know why not?

[Guest AmeFa]

the files that you had to originally set to 777 permission status need to be set back to 644..otherwise installation will not work.

[Guest Jazz686]

But, I thought for Windows installation, the permissions are n/a??

[Guest vrakas]

I suggest to perform a search and change the date to any.

I am sure i saw this posted many times before.

If i see something i will let you know

Try this link

[Guest toys4mobiles.com]

Hello Jaz686,

You stated you cannot add a user under the security tab? Have you got administrator priviliges on your computer (ie can you install/uninstall normal programs etc).

If so, what I did to 'find' the correctly names user to add was the following:

click on the security tab on the file/folders properties.

click Add

click Advanced

click Find Now

Now I list of all the different users are shown.

Select the one which starts IUSR_

ie

IUSR_computer name

You can now set the permissions/security for this file/folder

[Guest]

I also did a windows installation and got a similar error at step 4. (ver 3.0.5)

It looked like the installation was complete but cubecart was unable to change the permissions for that file.(This could be a security issue becuase the file containas all your log-in details. So after fixing it, it's a good idea to manually restrict access to this file)

Since the installion seemed to be complete, what I did was to simply delete the "install" folder in the cart directory. It seemed to work properly after that (With about 10mins of not so intensive testing)

[Guest hellhound]

i have everything set up on the server. the server is a Linux.

i set the includes/global.inc.php back to 0644

but it is still saying that the config file cannot be written.

where does the config file write to so i can grant it access?

[Guest]

Hello!

I have the same problem and it is not a matter of changing permissions, since I manage to change the permissions. the thing is that keeps giving me error.

I set it to 0644, yet it doesn't let advance.

What can I do? I can not get to steo 5. And deleting install folder does not solve the problem, as suggested before.