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can't add item to cart even if it's in stock?


Guest shellie

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Guest shellie

i just installed cubecart at http://shelliesboutique.com

i tested it out by adding one item and putting the stock number as 1000.

i've chose the option of not showing what's left in stock.

now the problem is that when i add the item to the cart, it'll add. but if you go to view basket, it's not showing up and there's a "out of stock" infinity symbol, i think.

what can i do to fix this, anyone know? i've tried changing the stock options and it's not helping.

thanks alot!

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Guest shellie

Hi Shellie,

It's hard to say exactly what your problem is. You might try uploading your files again in case something has not been added.

thanks roban for the suggestion.

i un installed and then installed cube cart again and still got the same problem.

anyone else have any other suggestions? thanks!

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Guest shellie

For each product you will need to have "Use stock level" set to Yes.

Edit: sorry, misread your post.... can you provide a link to your store?

thanks estelle. i did provide the link in the first post. :D

anyhow, after i re-installed everything and it still gave me that problem, i switched over to zen cart.

so far everything's going great so i'll just need to add my products.

cubecart was a great experience but it's too bad i couldn't get pass that problem. thanks for everyone's help though.

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Guest estelle

Okay, this seems to be a bug with any version pre 3.0.5, and it occurs if you delete the tax class that your products are linked to.

You could either upgrade to 3.0.5, or apply the patch from 3.0.5 that i discussed in this thread.

Estelle.

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