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Customer orders same product twice in cart


KirkM
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Here's a problem that my client has come across. Some customers are ordering a quantity of 1 two times for the same item instead of a quantity of 2 for that item. The two identical items show up on the order but CC only calculates the cost of one of them and that is what is listed as total and also what is sent to the gateway. I assume it has something to do with CC seeing the same item number or something. Can anyone help with a fix for this?

Thanks.

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i have not come across this problem if i add 2 losts of quantity 1 to any of my clients carts it just increses the first items quantity to 2... not add another item...

have you installed and mods that could affect this, and what sub version of version 3 are you using?

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i have not come across this problem if i add 2 losts of quantity 1 to any of my clients carts it just increses the first items quantity to 2... not add another item...

have you installed and mods that could affect this, and what sub version of version 3 are you using?

I'm not sure if my hacking or the mods installed would cause this but support just emailed me back with a fix telling me it is a bug. I am using 3.0.6. He says it will be fixed in 3.0.7.

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