Jump to content

Zip+4 causes "we cannot ship to your country"


Recommended Posts

Okay, this is happening on both 3.0.8 and 3.0.10 - if someone uses a zip+4 zipcode or an international zip code with spaces in it, it triggers the "we cannot ship to your country" error message.

Just had to tell a customer to delete the +4 part in order to get it to work and I previously had that problem when someone put in a UK zip code with spaces it in.

Any suggestions on how to fix it??? For now, I'm going to put a message on the shipping address screen to not enter any that way, but thats a temporary solution.

Link to comment
Share on other sites

  • 2 months later...

I'm having the same issues with 3.0.10 - where can I add text tell my customers to NOT use zip+ addresses?

We've just started putting our store together and this is my first experience with CC. Everthing has been pretty smooth until this reared its head.




Link to comment
Share on other sites

  • 4 months later...

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.

Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

  • Create New...