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Total wrong in orders


KirkM
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Searched around the forum and didn't see this anywhere.

CC 3.0.14 is treating multiple orders of the same product as one. I have a client store where he sells athletic clothing. A customer buys the same item twice because he wants a different color and size for each. Obviously, he can't order a quantity of 2 as he would get 2 of the same size and color.

The problem is that when CC goes to total it up, it sees the same product code and only adds one to the total, thinking that it is the same item. I need a fix fast, my client is not happy about giving out free products by accident.

Many thanks.

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  • 2 months later...

Guest nsdesign

Searched around the forum and didn't see this anywhere.

CC 3.0.14 is treating multiple orders of the same product as one. I have a client store where he sells athletic clothing. A customer buys the same item twice because he wants a different color and size for each. Obviously, he can't order a quantity of 2 as he would get 2 of the same size and color.

The problem is that when CC goes to total it up, it sees the same product code and only adds one to the total, thinking that it is the same item. I need a fix fast, my client is not happy about giving out free products by accident.

Many thanks.

Did this ever get resolved for you???

We have a client who I *think* is experiencing the same problem

Thanks

Gary

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