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Merchandizing Software


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I've got a store using cubecart. I have distribution lists using Outlook 2003 and I use Quick books for accounting. I'm trying to find a convenient way to organize contacts, sales data, accounting in such a way that I can get good customer information to do email distributions to recomend certain items based upon their previous orders, etc. Right now, I have data is Cubecart, Quickbooks, Outlook and Act contact manager. It's a nightmare. What product is out there that I can coordinate all this data or combine it into fewer pieces of software? I like the Amazon idea where they recommend other items based upon what you previously ordered or searched. Is there something like that out there for us small guys? What is the business term called for the kind of software I am describing so I can search for it?

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