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CubeCart doesn't generate order but PayPal takes payment


Guest SmoovyG
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Guest SmoovyG

A customer just placed an order with my client's CubeCart store, and while PayPal did it's job and took the money, CubeCart has no record of the order existing. PayPal even has the order number generated by CubeCart, but try as I might, I can find no record of it in the CubeCart database.

Obviously, this is a problem - does anyone have an answer as to what happened and how I can correct it?

-- steve

CubeCart in question is at http://pumpkinheadkids.com/pumpkinstore

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