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SiteDocs inaccessible in admin


Guest Kitelife

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Guest Kitelife

Problem just popped up out of the blue...

  1. Log into admin area just fine.
  2. Go to click on "Site Documents" in admin panel.
  3. Next page loads, prompting user/pass (no site docs options).
  4. Enter user/pass, it loops back to the login screen.
  5. At this point, all links in admin menu are greyed out.
  6. Click "home" and the rest of the admin areas become accessible.

The problem URL, after logging in...

http://www.domain.com/admin/docs/siteDocs.php

We're on version 3.0.14, was working fine a couple weeks ago, no changes made.

Anyone have an idea what is wrong?

Any help would be greatly appreciated. :)

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Guest Kitelife

*bump*

We purchased the license for this script, to have tech support, and are surprised at the lack of response here.

Any help at all?

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Official Tech support is via a ticket system:

https://www.cubecart.com/site/customers/index.php

Whilst the Devs do read these forums, its mainly full of other users who are willing to help others.

Your problem sounds like a cookie/browser cache issue. Obviously, if the server or the code hasn't changed, its a local problem.

I've had the same thing a few times, normally a reload (CTRL F5) works, but if not, try clearing cache and cookies.

Jason

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