Guest amsterdam Posted September 21, 2007 Share Posted September 21, 2007 HI Any advice on adding a live help box to a cc web site. Thanks Quote Link to comment Share on other sites More sharing options...
Guest Posted September 22, 2007 Share Posted September 22, 2007 Just add the code in skins/sitetemplate/global/index.tpl wherever you want it. I also have it added to cart.tpl in the same folder. Quote Link to comment Share on other sites More sharing options...
Guest prissanna Posted October 4, 2007 Share Posted October 4, 2007 I had a live chat installed through Fantastico. I couldn't access it so I uninstalled it. I'm trying to reinstall and I get this message: You chose to install in the main directory of the domain name.com, but there are conflicting filenames, therefore we can not proceed. Following filenames already exist in the main directory of the domain bellsbowsandwhistles.com (path="/home/bellsb5/public_html/").You must manually remove these files before proceeding with auto-installation: images fantversion.php index.php Any clues what I should do? Quote Link to comment Share on other sites More sharing options...
Guest prissanna Posted October 4, 2007 Share Posted October 4, 2007 Thank you! I'll try that. I honestly couldn't remember how I installed it before cause it's been so long. OK, it installed but it didn't give me a code to put in my files. Quote Link to comment Share on other sites More sharing options...
Guest prissanna Posted October 5, 2007 Share Posted October 5, 2007 Thank you! I'll try that. I honestly couldn't remember how I installed it before cause it's been so long. OK, it installed but it didn't give me a code to put in my files. You need to login to your Live Chat Admin and generate the code from there. Got it! Thanks! It seems to be working so far. Quote Link to comment Share on other sites More sharing options...
Guest ebookshack Posted January 9, 2008 Share Posted January 9, 2008 You need to install the script in a new directory such as /chat. You can then add the generated code to your /styleTemplates/global/index.tpl. I'm confused. You need to install the script into a new folder. I created the new folder, but I don't know what script I should install? The generated code from my Volusion chat service? I have managed to put it in the index.tpl and I do see it on the bottom of my website, but when I tried to log in to the admin area for the live chat I got all these server error messages and script errors that I had no clue about. This crap ain't easy for people like me!!!! But I keep on trying!!!! p.s. while I have you here, anyone know how and if we can install adsense or affiliate banners in our site? Quote Link to comment Share on other sites More sharing options...
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