jclanin Posted October 26, 2007 Share Posted October 26, 2007 Hi all, I'm setting up a store for a client - the client has spent the last two days inputting the categories/products. He had a great deal of products inserted into a number of different categories. Everything was working just fine. Now, there are no products associated with any categories. All the products seem to be in the database (from the admin side) but all categories are now empty. The only thing we did was unlock the store license and associate it with another domain. CubeCart is telling me there is absolutely no way this would have affected my database. In any case, I have an unhappy client because they have to re-enter all this data (or at least re-associate products to categories) Any ideas on why this happened? thanks, JC Quote Link to comment Share on other sites More sharing options...
Guest xceejayx Posted October 26, 2007 Share Posted October 26, 2007 Did you not think to make a back up? Quote Link to comment Share on other sites More sharing options...
jclanin Posted October 26, 2007 Author Share Posted October 26, 2007 Did you not think to make a back up? No - that would indicate that I am intelligent... but I didn't move the store - just unlocked the license and renamed the domain. Why would all the data be there but the products no longer associated with categories? Quote Link to comment Share on other sites More sharing options...
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