Sorry, Your Order Failed! ..help

[Guest robomaster]

I posted a Paypal Express Check out problem and had no replies but somehow managed to work my way through several errors to this error using Paypal Express Check Out. Sandbox did not work so I went live and created a $1.00 item with Free shipping.

I added to cart this $1.00 item and then checked out. I was redirected to Paypal and I logged in with a personal account that we use on ebay etc etc. At Paypal I have everything configured correctly ... I think.

After hitting continue at Paypal, I am redirected back to my site (http://flwebmedia.com/cart/confirmed.php?f=1)

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Confirmation text for http://flwebmedia.com/cart/confirmed.php?f=1

Basket » Address » Payment » Complete

Sorry, your order failed!

You can attempt to purchase your basket contents again below:

Try Again

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I look in the log file in /cart/pear/tmp and I suspect the error is due to the 0.00 dollar currency.When I checked out in cubecart, the total was $1.00(Free 0.00 shipping)

Details from the end of the Paypal log

<PaymentDetails>

<OrderTotal xsi:type="xsd:string" currencyID="USD">0.00</OrderTotal>

<ItemTotal xsi:type="xsd:string" currencyID="USD">0.00</ItemTotal>

<ShippingTotal xsi:type="xsd:string" currencyID="USD">0.00</ShippingTotal>

<TaxTotal xsi:type="xsd:string" currencyID="USD">0.00</TaxTotal></PaymentDetails></ns4:DoExpressCheckoutPaymentRequestDetails></DoExpressCheckoutPaymentRequest></DoExpressCheckoutPaymentReq>

</SOAP-ENV:Body>

</SOAP-ENV:Envelope>

Dec 27 12:05:41 rob_api1.flwebmedia.com [debug] Response XML: HTTP/1.1 200 OK

Date: Thu, 27 Dec 2007 18:05:41 GMT

Server: Apache/1.3.33 (Unix) mod_ssl/2.8.22 OpenSSL/0.9.7e

Connection: close

Content-Length: 2867

Content-Type: text/xml; charset=utf-8

<?xml version="1.0" encoding="UTF-8"?><SOAP-ENV:Envelope xmlns:SOAP-ENV="http://schemas.xmlsoap.org/soap/envelope/" xmlns:SOAP-ENC="http://schemas.xmlsoap.org/soap/encoding/" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:xsd="http://www.w3.org/2001/XMLSchema" xmlns:xs="http://www.w3.org/2001/XMLSchema" xmlns:cc="urn:ebay:apis:CoreComponentTypes" xmlns:wsu="http://schemas.xmlsoap.org/ws/2002/07/utility" xmlns:saml="urn:oasis:names:tc:SAML:1.0:assertion" xmlns:ds="http://www.w3.org/2000/09/xmldsig#" xmlns:market="urn:ebay:apis:Market" xmlns:auction="urn:ebay:apis:Auction" xmlns:sizeship="urn:ebay:api:PayPalAPI/sizeship.xsd" xmlns:ship="urn:ebay:apis:ship" xmlns:skype="urn:ebay:apis:skype" xmlns:wsse="http://schemas.xmlsoap.org/ws/2002/12/secext" xmlns:ebl="urn:ebay:apis:eBLBaseComponents" xmlns:ns="urn:ebay:api:PayPalAPI"><SOAP-ENV:Header><Security xmlns="http://schemas.xmlsoap.org/ws/2002/12/secext" xsi:type="wsse:SecurityType"></Security><RequesterCredentials xmlns="urn:ebay:api:PayPalAPI" xsi:type="ebl:CustomSecurityHeaderType"><Credentials xmlns="urn:ebay:apis:eBLBaseComponents" xsi:type="ebl:UserIdPasswordType">***</Username><Password xsi:type="xs:string"></Password><Subject xsi:type="xs:string"></Subject></Credentials></RequesterCredentials></SOAP-ENV:Header><SOAP-ENV:Body id="_0"><DoExpressCheckoutPaymentResponse xmlns="urn:ebay:api:PayPalAPI"><Timestamp xmlns="urn:ebay:apis:eBLBaseComponents">2007-12-27T18:05:41Z</Timestamp><Ack xmlns="urn:ebay:apis:eBLBaseComponents">Failure</Ack><CorrelationID xmlns="urn:ebay:apis:eBLBaseComponents">7ed45eff670f8</CorrelationID><Errors xmlns="urn:ebay:apis:eBLBaseComponents" xsi:type="ebl:ErrorType"><ShortMessage xsi:type="xs:string">Transaction cannot complete.</ShortMessage><LongMessage xsi:type="xs:string">The transaction cannot complete successfully. Instruct the customer to use an alternative payment method.</LongMessage><ErrorCode xsi:type="xs:token">10422</ErrorCode><SeverityCode xmlns="urn:ebay:apis:eBLBaseComponents">Error</SeverityCode></Errors><Version xmlns="urn:ebay:apis:eBLBaseComponents">2.300000</Version><Build xmlns="urn:ebay:apis:eBLBaseComponents">1.0006</Build><DoExpressCheckoutPaymentResponseDetails xmlns="urn:ebay:apis:eBLBaseComponents" xsi:type="ebl:DoExpressCheckoutPaymentResponseDetailsType"><PaymentInfo xsi:type="ebl:PaymentInfoType"><TransactionType xsi:type="ebl:PaymentTransactionCodeType">none</TransactionType><PaymentType xsi:type="ebl:PaymentCodeType">none</PaymentType><PaymentStatus xsi:type="ebl:PaymentStatusCodeType">None</PaymentStatus><PendingReason xsi:type="ebl:PendingStatusCodeType">none</PendingReason><ReasonCode xsi:type="ebl:ReversalReasonCodeType">none</ReasonCode></PaymentInfo></DoExpressCheckoutPaymentResponseDetails></DoExpressCheckoutPaymentResponse></SOAP-ENV:Body></SOAP-ENV:Envelope>

Dec 27 12:05:41 rob_api1.flwebmedia.com [info] DoExpressCheckoutPayment, Elapsed: 601ms, Ack: Failure

I am so frustrated but have put SO much time into this shopping cart that it is hard for me to switch to another cart like ZenCart. My only past experience is with Agora but I really want to move to a php based cart that I can settle in on. I would really appreciate any help.

Thanks so much.

Rob

[Guest mycuriouskid]

I'm getting the same error, Sorry, your order failed!

You can attempt to purchase your basket contents again below:

_________________

The payment to PayPal, however, was successfully made.

So I'm a little lost on how to correct this.

Thanks to all for any help

T

[Guest robomaster]

This problem was fixed by this link

http://www.cubecart.com/site/forums/index....23589&st=15

Rob

[Guest Wayne Sallee]

This problem was fixed by this link

http://www.cubecart.com/site/forums/index....23589&st=15

Rob

It doesn't look fixed to me.

Wayne Sallee

[email protected]

[Guest dreamdancer]

This problem was fixed by this link

http://www.cubecart.com/site/forums/index....23589&st=15

Rob

It doesn't look fixed to me.

Wayne Sallee

[email protected]

I agree, it isn't fixed, I have never gotten the IPN to work in CubeCart 3. I instead follow the instructions in the last post of that thread to turn IPN OFF!