Guest Posted March 27, 2008 Share Posted March 27, 2008 I had a customer complain today that he was sent his user name and password in clear text without request. Is there a way to disable this feature or at least disable the automatic "account access details" email from going out? Quote Link to comment Share on other sites More sharing options...
kinetic Posted March 27, 2008 Share Posted March 27, 2008 I had a customer complain today that he was sent his user name and password in clear text without request. Is there a way to disable this feature or at least disable the automatic "account access details" email from going out? Did this customer receive an email starting with "you or some one pretending to be you" if so this means someone used the forgot password feature to try and gain access to their acct. which means they knew his email address associated with his customer acct. this is a nice feature as it allows customers to reset their password when they forget it. if the customer was not sent this email then details as to how and what they were doing at the time to receive the message with his user name (email address) and password is needed to help you remember the more details YOU can supply the easier will be to help items like CubeCart version page they were on etc. Kinetic Quote Link to comment Share on other sites More sharing options...
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