Guest rlebbe1 Posted May 19, 2008 Share Posted May 19, 2008 Hi, I am using cube cart v 2.0.7 on www.cleanplus.com/shop. I have one of my clients receiving the following, when I contacted worldpay(my payment gateway) he told me to make my currency uppercase instead of lower case. i.e USD. Can you tell me how do i do this? or is there another workaround to get this issue solved. Thank you and here is the message. Secure Payment Page Sorry, there was an error in processing this transaction: Error initialising request: The information sent from the merchant's site is invalid or incomplete. The transaction cannot be processed due to the following: the currency or amount is not recognised Please return to the merchant's site try again. If the problem persists contact the merchant. Server information 16/May/2008 13:05:15 Server ID mg1imspsp1 (WPReq-1368328) I appreciate anybody's help as no orders can be placed until I rectify this, thank you. Quote Link to comment Share on other sites More sharing options...
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