Add new order status

[Guest ChrisWebPub]

How do I add a new order status?

[Guest ChrisWebPub]

How do I add a new order status?

Come on? No one knows?

[kinetic]

for v4.3 (which you failed to state but Im assuming at least v4 from the forum you posted in)

open

language/en/orders.inc.php

you will see an array of order status and order status descriptions

you can or edit these

making sure if you add or delete any that you have a number in order at the end for both order state and order state description

currently its 1 - 6 for each

Hope this helps

Kinetic ;)

[Guest ChrisWebPub]

for v4.3 (which you failed to state but Im assuming at least v4 from the forum you posted in)

open

language/en/orders.inc.php

you will see an array of order status and order status descriptions

you can or edit these

making sure if you add or delete any that you have a number in order at the end for both order state and order state description

currently its 1 - 6 for each

Hope this helps

Kinetic

I've done that, and it hasn't added an order status.

<?php

$lv = !$langBully ?  "lang" : "bully";

${$lv}['glob'] = array(

'orderState_1' => "Pending (New Order)",

'orderState_2' => "Processing (See order notes)",

'orderState_3' => "Order Complete &amp; Dispatched",

'orderState_4' => "Declined (See order notes)",

'orderState_5' => "Failed Fraud Review",

'orderState_6' => "Cancelled",

'orderState_7' => "Customer Requested Hold",

'orderState_1_desc' => "Order has been created and staff members are awaiting payment before any further action will be taken. This order may be automatically cancelled if payment has not been made by a specific time scale.",

'orderState_2_desc' => "Payment may or may have not cleared or the order hasn't been dealt with yet.",

'orderState_3_desc' => "Order has been paid for and dispatched. Goods should arrive shortly. Tracking information may be available.",

'orderState_4_desc' => "Order has been declined. More information may be available in the order notes.",

'orderState_5_desc' => "Payment for the order has failed external/internal fraud review.",

'orderState_6_desc' => "Order has been cancelled. Reasons for order cancellation should show in your order notes. Please note that new orders which have not been paid for within a certain time scale may automatically be cancelled.",

'orderState_7_desc' => "Customer requested a shipping delay."

);

?>

I get no option to select 7.

[Guest ChrisWebPub]

for v4.3 (which you failed to state but Im assuming at least v4 from the forum you posted in)

open

language/en/orders.inc.php

you will see an array of order status and order status descriptions

you can or edit these

making sure if you add or delete any that you have a number in order at the end for both order state and order state description

currently its 1 - 6 for each

Hope this helps

Kinetic

I've done that, and it hasn't added an order status.

<?php

$lv = !$langBully ?  "lang" : "bully";

${$lv}['glob'] = array(

'orderState_1' => "Pending (New Order)",

'orderState_2' => "Processing (See order notes)",

'orderState_3' => "Order Complete &amp; Dispatched",

'orderState_4' => "Declined (See order notes)",

'orderState_5' => "Failed Fraud Review",

'orderState_6' => "Cancelled",

'orderState_7' => "Customer Requested Hold",

'orderState_1_desc' => "Order has been created and staff members are awaiting payment before any further action will be taken. This order may be automatically cancelled if payment has not been made by a specific time scale.",

'orderState_2_desc' => "Payment may or may have not cleared or the order hasn't been dealt with yet.",

'orderState_3_desc' => "Order has been paid for and dispatched. Goods should arrive shortly. Tracking information may be available.",

'orderState_4_desc' => "Order has been declined. More information may be available in the order notes.",

'orderState_5_desc' => "Payment for the order has failed external/internal fraud review.",

'orderState_6_desc' => "Order has been cancelled. Reasons for order cancellation should show in your order notes. Please note that new orders which have not been paid for within a certain time scale may automatically be cancelled.",

'orderState_7_desc' => "Customer requested a shipping delay."

);

?>

I get no option to select 7.

UPDATE:

I've edited that file and put in gibberish for the order state names, and they don't come through on the frontend. Is orders.inc.php even used by the software? It doesn't seem to be.