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Paypal payment "made" but balance not added into Paypal acco


Guest Abolish

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Guest Abolish

I had a customer make a purchase on Dec. 16, and under admin, it says payment has been made through paypal method.

I have yet to receive an email from paypal stating "Notification of Payment Received", and there has been no payment added to my paypal balance.

(In all the order hasn't showed up on paypal)

I am wondering if this is normal and if its just going to take a while for the payment to get into my account.

Or,

is there someway a customer can "complete" an order through cubecart checkout, and it show up as paid for when it really hasn't been paid for?

So far this order is on hold until I find out whats going on. HELP!

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