Caretta Soft rating stars issue

[Guest PLMaster]

Using Caretta Soft on 4.2.2. When someone clicks to write a review, the review sections comes up as it should, showing five gray stars. When the person mouses over the stars in order to give it a star rating, the stars vanish, the user doesn't know what they're clicking on, and some just stop reviewing all together. I checked my skin folder, the icons are there for 0, .5 and 1. Anyone know how to fix this so the images show up after they're moused over?

[Guest PLMaster]

Would posting the code for my viewProd help?

[Guest PLMaster]

Thought I'd try this again but I still haven't been able to fix this. Here's the appropriate code bits:

<p class="right" id="rating_p"><span>{LANG_RATING}</span> 

<img src="images/general/px.gif" name="star0" width="15" height="15" id="star0" onmouseover="stars(0,'skins/{VAL_SKIN}/styleImages/icons/rating/');" style="cursor: pointer; cursor: hand;" alt="" />

<!-- BEGIN: review_stars -->

<img src="skins/{VAL_SKIN}/styleImages/icons/rating/{VAL_STAR}.gif" name="star{VAL_STAR_I}" width="15" height="15" id="star{VAL_STAR_I}" onmouseover="stars({VAL_STAR_I},'skins/{VAL_SKIN}/styleImages/icons/rating/');" style="cursor: pointer; cursor: hand;" alt="" />	

<!-- END: review_stars --></p>

So can someone see what I'm obviously missing and help me make it so that my stars don't vanish into the netherworld? Thanks.

[Robsta]

There is no way of knowing without seeing it in action.

[Guest PLMaster]

http://www.promolife.com/oxygen-therapy/ox...te#write_review

[leeofaccy]

Hi

Ive had a look with Firebug and it looks like you have an error in your code, in viewProd.tpl. You are missing {VAL_ROOT_REL} on a couple of lines.

It should look like this

<p class="right" id="rating_p"><span>{LANG_RATING}</span> 

<img src="images/general/px.gif" name="star0" width="15" height="15" id="star0" onmouseover="stars(0,'{VAL_ROOT_REL}skins/{VAL_SKIN}/styleImages/icons/rating/');" style="cursor: pointer; cursor: hand;" alt="" />

<!-- BEGIN: review_stars -->

<img src="skins/{VAL_SKIN}/styleImages/icons/rating/{VAL_STAR}.gif" name="star{VAL_STAR_I}" width="15" height="15" id="star{VAL_STAR_I}" onmouseover="stars({VAL_STAR_I},'{VAL_ROOT_REL}skins/{VAL_SKIN}/styleImages/icons/rating/');" style="cursor: pointer; cursor: hand;" alt="" />	

<!-- END: review_stars --></p>

Lee

[Guest PLMaster]

Tremendous. Thank you.