Guest brookey Posted September 8, 2009 Share Posted September 8, 2009 Hello We have been informed by our customers that they cannot use (pay by Alertpay) this method on our site. The reason being is that everytime they try to pay they get the message that the maximum they can spend is $200.00 So can anyone tell me why this is happening and if anything can be done about it as our prices range from £70 - £700 per item thanks in advance ladies and gents. Quote Link to comment Share on other sites More sharing options...
vokf Posted September 9, 2009 Share Posted September 9, 2009 Hello We have been informed by our customers that they cannot use (pay by Alertpay) this method on our site. The reason being is that everytime they try to pay they get the message that the maximum they can spend is $200.00 So can anyone tell me why this is happening and if anything can be done about it as our prices range from £70 - £700 per item thanks in advance ladies and gents. I would assume this is an Alertpay restriction, does the message appear on the CubeCart store, or on the Alertpay site? This may come down to your account status with Alertpay, there are higher restrictions on Personal and Personal Pro. Quote Link to comment Share on other sites More sharing options...
Guest brookey Posted September 9, 2009 Share Posted September 9, 2009 Hello We have been informed by our customers that they cannot use (pay by Alertpay) this method on our site. The reason being is that everytime they try to pay they get the message that the maximum they can spend is $200.00 So can anyone tell me why this is happening and if anything can be done about it as our prices range from £70 - £700 per item thanks in advance ladies and gents. I would assume this is an Alertpay restriction, does the message appear on the CubeCart store, or on the Alertpay site? This may come down to your account status with Alertpay, there are higher restrictions on Personal and Personal Pro. I have a business verified account, it is on the alertpay site that the message appears. Quote Link to comment Share on other sites More sharing options...
vokf Posted September 10, 2009 Share Posted September 10, 2009 I have a business verified account, it is on the alertpay site that the message appears. What do AlertPay say? If its appearing on their site, I would assume its their business rules that are generating it. Quote Link to comment Share on other sites More sharing options...
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