Guest hp51089 Posted December 30, 2009 Share Posted December 30, 2009 I'm experiencing a problem where if customers choose a product option, CC doesn't appear to be recognizing it. The price is not adjusted in the shopping cart, and when I check the order logs, it doesn't show in specific options. Does anyone know a fix for this? I'm assuming this was related to when I updated to V4 (from v3) in the past month. Thanks for any help. Quote Link to comment Share on other sites More sharing options...
Ausy Posted December 30, 2009 Share Posted December 30, 2009 Are you using one of the supplied skins, if not is your skin fully compatibale with the latest version of cubecart 4? Quote Link to comment Share on other sites More sharing options...
Guest hp51089 Posted December 30, 2009 Share Posted December 30, 2009 Are you using one of the supplied skins, if not is your skin fully compatibale with the latest version of cubecart 4? I switched to one of the classic skins and it still did not work. Is there a specific update that needs to be made? Quote Link to comment Share on other sites More sharing options...
Robsta Posted December 30, 2009 Share Posted December 30, 2009 You've not mentioned which release of v4 you're using, and what your store address is. Quote Link to comment Share on other sites More sharing options...
Guest hp51089 Posted December 30, 2009 Share Posted December 30, 2009 http://indduplication.com I'm using the latest release 4.3.7. Quote Link to comment Share on other sites More sharing options...
Robsta Posted December 30, 2009 Share Posted December 30, 2009 I see your skin has not been upgraded to v4.3.7. It looks like it's still v4.3.1 or earlier. You need to find out which version of v4 it was designed for, and upgrade it to the version of CubeCart you are using. Quote Link to comment Share on other sites More sharing options...
Guest hp51089 Posted December 30, 2009 Share Posted December 30, 2009 Seems to have worked. Thanks. :homestar: Quote Link to comment Share on other sites More sharing options...
Robsta Posted December 30, 2009 Share Posted December 30, 2009 Your product options are working for me now. Good work. Quote Link to comment Share on other sites More sharing options...
Guest melikay74 Posted January 26, 2010 Share Posted January 26, 2010 I'm having this issue as well but I haven't upgraded. I'm trying to add a gift box option to all products. Is there a different fix for this? This is a site redesign for an existing shop, but the redesign isn't live...but can be seen here: http://www.melikay.com/candy_emp_cubecartV...eCart-latest-1/ Thanks. Quote Link to comment Share on other sites More sharing options...
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