Jump to content

Cannot get into admin on new install


Guest ripley

Recommended Posts

Guest ripley

I have just installed this to test and I am eager to find out if it will be suitable for my client However I cannot get into admin:

Software License Error #12

Communication Error.

My server admin guy says

"From the sound of it the error is caused by the two way firewall on your server blocking the call home the script is making. Can you please get the IP range the script is calling to from cubecart and provide the IP range to us in a ticket response and we will be happy to set an allow rule up on the firewall for you. "

Can anyone help with this pleae?

Thanks

Link to comment
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.

Guest
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

×
×
  • Create New...